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提问人：网友budded 发布时间：2022-01-07

[主观题]

A user calls about a problem with receiving email. After troubleshooting the user’s comput

er and finding nothing wrong, the technician contacts the email sender and finds out the user gave out their email address incorrectly. Which of the following is the BEST approach in explaining the issue to the user？（）

A. “Sometimes computers are just strange, but it seems to be working now.”

B. “You gave them the wrong address and caused this problem.”

C. “The sender had the e-mail address wrong, but they have it correct now and the problem has been resolved.”

D. “The SMTP server was not getting a proper resolution of the recipient name field when it was parsing the header.”

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更多“A user calls about a problem with receiving email. After troubleshooting the user’s comput”相关的问题

第1题

181Management of a certain building was receiving complaints about slow elevator service.

181 Management of a certain building was receiving complaints about slow elevator service. The solution adopted was to add mirrors in the lobbies to reduce boredom while passengers waited. This is an example of _____ .

A. Kepner-Tregoe method

B. Potential problem analysis

C. Decision analysis

D. Creative problem solving

E. None of the above

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第2题

99Management of a certain building was receiving complaints about slow elevator service. T

99 Management of a certain building was receiving complaints about slow elevator service. The solution adopted was to add mirrors in the lobbies to reduce boredom while passengers waited. This is an example of _____ .

A. Kepner-Tregoe method

B. Potential problem analysis

C. Decision analysis

D. Creative problem solving

E. None of the above

点击查看答案

第3题

From the passage, we know that Facebook is now faced with the problem that ______.A．less a

From the passage, we know that Facebook is now faced with the problem that ______.

A．less and less people are paying visits to it

B．people are cheating about their real gender on it

C．it is difficult to tell whether an user is male or female

D．users are using impropriate language there

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第4题

A telephone user may pay a fixed monthly charge and （allow) ______ to make an unlimited number of lo

A telephone user may pay a fixed monthly charge and (allow) ______ to make an unlimited number of local calls in the month.

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第5题

Management of a certain building was receiving complaints about slow elevator service. The

solution adopted was to add mirrors in the lobbies to reduce boredom while passengers waited. This is an example of _____ .

A . Kepner-Tregoe method

B . Potential problem analysis

C . Decision analysis

D . Creative problem solving

E . None of the above

点击查看答案

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