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提问人:网友xqhpx001 发布时间:2022-01-07
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•Read the article below about the importance of communication in business.•Cho

•Read the article below about the importance of communication in business.

•Choose the best word to fill each gap from A, B, C or D on the opposite page.

•For each question 21-30, mark one letter (A, B, C or D) on your Answer Sheet.

Business communication

One of the most important features in any business is communication. Good communications are required at all stages of the business process. Businesses employ, and are owned and run by, various groups of people. Workers, directors and shareholders are three important groups closely (21) with a business. Other influential groups include customers, suppliers and the government.

Communication (22) between these groups and the individuals who make up the groups. Within (23) companies internal communications occur at, and between the various levels. Directors communicate with one another concerning the company's overall strategy. They (24) managers of their plans, and the managers then communicate with the other employees (25) are conducted concerning pay and working conditions. Managers communicate decisions and orders and try to (26) morale and motivation through good communication. Employees (27) communicate with each other, for example over production and wages.

External communication occurs when a company's directors or employees communicate with those individuals and groups who (28) with the company. Shareholders receive copies of the company's annual accounts, together with the (29) of the Chairman and Directors. Government departments require statistical and financial information from the company. An advertising agency is (30) about the company's advertising policies. Customers need to know if goods have not been despatched and suppliers contacted if their goods have not been delivered. Reliable and effective communication is one of the key elements which leads to efficient management of a company.

(21)

A.implicated

B.committed

C.involved

D.interested

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更多“•Read the article below about the importance of communication in business.•Cho”相关的问题
第1题
?Read the advice below about delivering a lecture.

?In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.

?If a line is correct, write CORRECT .

?If there is an extra word in the line, write the extra word in CAPITAL LETTERS

Proper Preparation Prevents Poor Performance

34. eight common mistakes people frequently make in front of an audience. Second is the

35. tendency of poorly prepared speakers who to 'wing it'. Next, don't rely entirely on a

36. speechwriter—who will inevitably lack of the personal touch, which is vital. Fouth,

37. face up to tough questions and give honest answers—candour is essential to leadership.

38. At least that sounding honest is no doubt very important. As is the fifth point:the need

39. to research in the audience:the talk must be pitched at the appropriate level. The sixth

40. point is that the need to anticipate the obvious first question, which nonetheless often

41. floors the most smartest of expels. One mistake that is surely well known to even the

42. lowliest junior is there is nothing worse than a speaker who doesn't know when he to sit

43. down. Accordingly, when time your speech beforehand, standing up and delivering it.

44. Finally to drop a witty comment or anecdote to loosen up the audience. Nothing is more

45. cringe-making than a joke that falls flat.

(34)

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第2题
•Read the article below about common problems affecting mergers, and the questions on the opposite page.

•For each question (13-18), mark one letter (A, B, C or D) on your Answer Sheet.

Achieving a successful merger

However attractive the figures may look on paper, in the long run the success or failure of a merger depends on the human factor. When the agreement has been signed and the accountants have departed, the real problems may only just be beginning. If there is a culture clash between the two companies in the way their people work, then all the efforts of the financiers and lawyers to strike a deal may have been in vain.

According to Chris Bolton of KS Management Consultants, 70% of mergers fail to live up to their promise of shareholder value, not through any failure in economic terms but because the integration of people is unsuccessful. Corporates, he explains, concentrate their efforts before a merger on legal, technical and financial matters. They employ a range of experts to obtain the most favourable contract possible. But even at these early stages, people issues must be taken into consideration. The strengths and weaknesses of both organisations should be assessed and, if it is a merger of equals, then careful thought should be given to which personnel, from which side, should take on the key roles.

This was the issue in 2001 when' the proposed merger between two pharmaceutical companies promised to create one of the largest players in the industry. For both companies the merger was intended to reverse falling market share and shareholder value. However, although the companies' skill bases were compatible, the chief executives of the two companies could not agree which of them was to head up the new organisation. This illustrates the need to compromise if a merger is to take place.

But even in mergers that do go ahead, there can be culture dashes. One way to avoid this is to work with focus groups to see how employees view the existing culture of their organisation. In one example, where two global organisations in the food sector were planning to merge, focus groups discovered that the companies displayed very different profiles. One was sales-focused, knew exactly what it wanted to achieve and pushed initiatives through. The other got involved in lengthy discussions, trying out options methodically and making contingency plans. The first responded quickly to changes in the marketplace; the second took longer, but the option it eventually chose was usually the correct one. Neither company's approach would have worked for the other.

The answer is not to adopt one company's approach, or even to try to incorporate every aspect of both organlsations, but to create a totally new culture. This means taking the best from both sides and making a new organisation that everyone can accept. Or almost everyone. Inevitably there will be those who cannot adapt to a different culture. Research into the impact of mergers has found that companies .with differing management styles are the ones that need to work hardest at creating a new culture.

Another tool that can help to get the right cultural mix is intercultural analysis. This involves carrying out research that looks at the culture of a company and the business culture of the country in which it is based. It identifies how people, money and time are managed in a company, and investigates the business customs of the country and how its politics, economics and history impact on the way business is done.

According to the text, mergers can encounter problems when

A.contracts are signed too quickly.

B.experts cannot predict accurate figures.

C.conflicting attitudes cannot be resolved.

D.staff are opposed to the terms of the deal.

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第3题
•Read the article below about flea market and the questions on the opposite page.

•For each question 13--18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose.

Flea Market Shopping Can Be Satisfying

Whether in London, Paris or at a rural antique fair, an addictive adrenaline surge is triggered when I discover an architectural fragment I know can be converted into a headboard, or when I come across an old sea chest that, with some paint and polish, can be made to work as a coffee table. In truth it took quite a while, but I finally learned to practice self-discipline when browsing at flea markets. It's that time again, sunny days are upon us, and flea market and antiques sales wait. Old pieces with great potential abound--all you have to do is to spot them. But wait a moment, I just got something to tell you before you plunge into it. That will help make your hunt more fruitful. Believe it or not, you'll definitely be inspired.

Keep an open mind. You may not come away with the things that were on your list, but that's the beauty of the hunt. you never know what you'll find. If you didn't find a particular item this week, don't despair--chances are you'll find it next time. Know when to walk away. Sometimes playing the cool, uninterested browser will get you a better deal on an item, but don't be too coy. If you see something you like, buy it--there may not be a second chance on a one-of-a-kind find.

Know how to negotiate. Although haggling over a price is part of the experience, an offer that's too low is insulting. Vendors will often lower the marked price by about 10 percent. Buying several items from one vendor and giving them regular business will get you a better deal.

Know who to buy from. This is a well-kept secret among flea-market gurus. You're more likely to get a deal on items that aren't part of a vendor's regular supply. Vendors sometimes pick up odd items to add to the mix and may be more willing to part with them for less money.

Have cash on hand. Cash is always the most powerful negotiating tool and best method of payment. Most vendors won't accept checks or credit cards. Small bills make it easier when you're haggling a sale. Markets in rural areas have ATM machines nearby, but field markets usually don't. Be aware that prices often prove more negotiable when vendors learn you'll be paying with cash rather than with a credit card.

Anyway, a flea market is an interesting place to visit if you want to buy something or if you want to buy nothing. It consists of an open space filled with individual vendors selling used or almost new merchandise, as well as produce, paintings and crafts.

Approach your acquaintances or public library for the location of the nearest flea market and for the days and hours it is open. Don't be surprised if you find the very thing you have been looking for] You may wish to set up your own table at the flea market if you would like to sell toys, books and items that you no longer use. It will be another kind of pleasure. Now it's your turn to go and find out.

What does "potential" mean in the sentence "Old pieces with great potential abound... "? (Para 1)

A.The new uses to which old pieces will be put.

B.The old pieces which need finding out very carefully.

C.The gurus that are more likely to find out old pieces.

D.The interesting objects that are stowed away.

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第4题
It also creates political p_____ and a loss of hope for a fairer world. (the state or quality of being passive; esp., inaction, submissiveness, etc.)
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第5题
III. The (5) of communication skills
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第6题
•Read the article below about the importance of communication in business.

•Choose the best word to fill each gap from A, B, C or D on the opposite page.

•For each question 21-30, mark one letter (A, B, C or D) on your Answer Sheet.

Business communication

One of the most important features in any business is communication. Good communications are required at all stages of the business process. Businesses employ, and are owned and run by, various groups of people. Workers, directors and shareholders are three important groups closely (21) with a business. Other influential groups include customers, suppliers and the government.

Communication (22) between these groups and the individuals who make up the groups. Within (23) companies internal communications occur at, and between the various levels. Directors communicate with one another concerning the company's overall strategy. They (24) managers of their plans, and the managers then communicate with the other employees (25) are conducted concerning pay and working conditions. Managers communicate decisions and orders and try to (26) morale and motivation through good communication. Employees (27) communicate with each other, for example over production and wages.

External communication occurs when a company's directors or employees communicate with those individuals and groups who (28) with the company. Shareholders receive copies of the company's annual accounts, together with the (29) of the Chairman and Directors. Government departments require statistical and financial information from the company. An advertising agency is (30) about the company's advertising policies. Customers need to know if goods have not been despatched and suppliers contacted if their goods have not been delivered. Reliable and effective communication is one of the key elements which leads to efficient management of a company.

(21)

A.implicated

B.committed

C.involved

D.interested

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第7题
What does the author imply by saying “… though the use of text-message reminders…, had no effect other than to annoy patients”(Lines 2-4,Para.3)

A、Text-messaging is not suitable to remind patients in the Netherlands.

B、Text-messaging is very effective in treating patients in the Netherlands.

C、The use of text-message reminders in the Netherlands does not annoy patients.

D、The use of text-message reminders in the Netherlands was not satisfactory.

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第8题
Class discussions next week will _____________ the importance of love, communication and a close relationship between parents and their children.

A、revolve in

B、revolve with

C、revolve around

D、revolve on

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