Directions：In this part,there is a passage with 15 blanks.For each blank there are 4 choic

es marked A,B,C,and D.Choose the best answerfor each blank and mark the corresponding letter with a single bar across the square brackets on your machine-scoring ANSWER SHEET.

A presentation has two important components：what you say and 56 you deliver it.The term delivery covers a wide 57 of features of speaking and eye contact is one of them.

The appropriate use of eye contact 58 from one culture to another.In some cultures，women are 59 to lower their eyes in most communication 60 ；

in others，younger people must keep their eyes lowered when addressing older people. 61 ，in the United States， 62 you are addressing an individual，a small group ofpeople，or a larger audience，you are expected to look at them.You do not have to stare 63 and continuously； 64 ，it is appropriate when：speaking to one person to 65 occasionally.In a small group you should look around at the different members of the group.66 when addressing a larger audience，you should try to make eye contact with different people around the room.It is importaiat to look at the 67 audience，not just the people in the center of the room, 68 you will probably have to turn your head and／or your body in order to make proper eye contact with people 69 at the sides of the room.If you look at the floor or the ceiling， you will give the impression that you are not interested in your audience.A speaker establishes friendly relationship with the audience：mainly 70 eye contact，and good relationship is essential to the success of any speech

56_________

.A.why

B.whom

C.how

D.where