题目内容
（请给出正确答案）
A.snatched
B.sniffed
C.sneezed
D.sneaked
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更多“This amount of the salary increase, even not so much, is not to be ____at.”相关的问题
A、Keep the handshake firm.
B、Keep the handshake brief.
C、On being introduced, offer your left hand.
D、If you offer a handshake and it is refused, withdraw your hand.
Loyal customers are an organization's only protection against bankruptcy, and losing them because of neglect or indifference is downright sinful. Not only do satisfied customers continue to fatten the till, they often encourage others to buy. This is advertising that doesn't cost a penny. And although there are always problems in giving good service to customers, maintaining their patronage(光顾) isn't all that difficult. It's a matter of attitude, of believing that everyone who buys from you is entitled to the best treatment you can deliver. Plus giving just a little more than you have to.
We said there are always problems in giving good service to customers. The reason, of course, is that no organization is perfect, and there's many a slip: unreasonable delays in filling orders, shipping the wrong merchandise, failing to answer letters promptly, and so on.
Sometimes these errors or failures can't be helped. For example, if you can't get parts because of material shortages or a transportation strike, customers may be denied the goods they've ordered. And not infrequently the customer is to blame—for example, failing to clearly identify the article or service required.
Yet no matter who is at fault, customers whom you value highly should generally be given the benefit of the doubt. Note that we said "customers whom you value highly." The old saying(格言) goes that all customers should be treated alike is a myth. Customers who repeatedly place large orders and pay for them will naturally, get more attention than those who buy infrequently and have to be badgered to pay what they owe. However, you have to make the assumption that all customers are good unless proved otherwise.
The main idea of the passage is best expressed by which of the following? _____
A．Business organizations should not spend so much money to attract new customers
B．Maintaining customers' patronage is the most important to business organizations'
C．Customers are kings
D．Organizations should pay more attention to the benefit of their customers
A、urge
B、urgent
C、urgency
D、emergency
A、brace
B、bounce
C、bound
D、brand
A、dangerous
B、perilous
C、endangered
D、desperate
A、live on
B、live with
C、live for
D、live out
A、stress out
B、spray out
C、spread out
D、stretch out
A、quivered with
B、paled with
C、packed with
D、endowed with
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