Our customer service team found your comments______and would like you to fill out a more d
A.confirmed
B.expectant
C.useful
D.interested
A.confirmed
B.expectant
C.useful
D.interested
A.mistook
B.mistake
C.mistaken
D.mistakenly
A.It doesn't matter
B.By all means.
C.I have no idea.
【填空题】Buy an Internet Service Representative: This is Linko Connect. How may I help you? Customer: I’m interested in an (1) service. What are my options? Representative: Well, our gold package comes with a (2) router. And its connection (3) is forty megabits per second. Customer: I don’t need that. I already have a (4). Representative: In that case, I recommend our basic (5). It doesn’t come with a router. Customer: But is it as fast? Representative: Yes, it’s the same speed. You’ll just save money on the router. Customer: Great. I’ll take that.
A.which we need
B.that we respect
C.what we expect
D.who we wish
Customer: I'd like to send this gift to a friend in Italy. Clerk: ______
A.Have you got anything to declare?
B.How nice!
C.I'm pleased to service you.
D.Could you fill our this form?
Who is the message for?
A.Web designers.
B.Customers.
C.Security personnel.
D.Billing clerks.
听力原文: Welcome, all service staff members. Recognition. That word means a lot of things to a lot of people. A note of thanks to someone for going out of their way for a customer, a spontaneous lunch for a group that demonstrated exceptional teamwork, or a special acknowledgement for finding new ways to build our business. Recognition is possibly our most powerful expression of gratitude and can be used to recognize employees who have personally contributed to the corporate or groups' goals. In our business, we need to focus on applauding, recognizing, and awarding others for doing all the right things that make our company a success. To be truly successful, several elements are essential to any recognition program.
Who is the potential audience for the speech?
A.The Customer Service Department.
B.Department managers.
C.New employees.
D.Stockholders.
A、Well ,I wonder whether the recent layoffs are affecting the quality of our customer service
B、What do you think? But 1 have no idea
C、That’s the client’s own problem, 1 guess
Please examine the contents of this package (150) upon receipt to make sure that your order has arrived (151). In the event that you are not totally satisfied with your purchase for any reason, you can return it to us within thirty days for a full refund, no questions asked. Just repack it in the same box you (152), and apply the enclosed return shipping label to the outside of the box. Return postage will be paid by us. If you wish to return a product after thirty days from the purchase date, please call the customer service office at 800-252-NEED and ask to speak with a customer service representative.
(50)
A.specifically
B.exhaustingly
C.readily
D.immediately
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