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PERFORMANCE MANAGEMENT AND PERFORMANCE APPRAISAL
Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform. their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
●identifying the critical positions
●determining the most important competencies for those positions
●providing the education, training and feedback required by employees
●holding each person accountable for their results
The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.
To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.
操作提示：正确选T，错误选F。
1. Performance management is a very important part of any quality human resource system.{T; F}
2. The aim of performance management is to punish the unqualified employees.{T; F}
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.{T; F}
4. Every enterprise can expect high performance from each employee.{T; F}
5. “Performance management” is also called “performance appraisal”.{T; F}
A.up-to-date
B.absolute
C.current
D.outdated
A．avenue
B．import
C．compensate
D．earnings
A、normal employees
B、valuable assets
C、competitors
D、rising stars
A.Employee involvement
B.Employee participation
C.Grievance procedures
D.Disciplinary procedures
The goals for the future work should ______.
A．be in a new area needing improvement
B．require great strengths of the employees
C．be within the list of the company goals
D．be based on the employees' past achievement
It can be inferred from the passage that ______.
A．honesty should be encouraged in interpersonal communications
B．more employers will use emails to communicate with their employees
C．suitable media should be chosen for different communication purposes
D．email is now the dominant medium of communication within a company
According to the passage, we know that
A．although Sony did not fire employees, many U. S. workers quit within one year
B．Sony employers are good at motivating their U. S. employees
C．Sony has strict rules against workers joining the union
D．compared with Japanese workers, American workers are more difficult to manage
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