I’ll take your temperature to see if you have a .

Sian’s display of ill temper completely____ my daughter’s birthday party.

A.damaged

B.destroyed

C.spoilt

D.hurt

s to follow with employees.

First, pay them what they are worth. When people begin with your company, they are rarely worth what they are paid, because you are investing in their future productivity. You should pay people low at the start, with higher payments once they are established and productive. And be open about the monetary value of the additional perks they get.

Second, you should make employees feel important. Build them positively and openly when praise is deserved. Temper this with negative motivation, pointing out where minor shortcomings are diluting the success that could be enjoyed. Avoid complacency by keeping employees slightly off-balance.

Third, make employees think for themselves. Sometimes by being nonspecific, you create the environment where employees adapt other ideas and learn how to apply them in the new situation.

Fourth, separate office life from social life. It is impossible to let your hair down with someone one night, and come down hard on them the next day.

You should also remember that if you have to fire employees, take a creative approach. Try to find a job for them somewhere else, and let the other company steal them away. However, if extreme action is called for, act decisively while respecting the feelings of the employee.

Never expect from your employees anything that you are not willing to do yourself. It's more than a clich—it is sound business practice.

根据下面内容，回答题：

If the teacher asks a question， you are expected to give an answer. If you do not understand the question， you should raise your hand and ask the teacher to repeat the question. If you do not know the answer， it is all right to tell the teacher that you do not know. Then he or she knows what you need to learn.

There is no excuse for not doing your homework. If you are absent， you should call your teacher or someone who is in your class and ask for the assignment. It is your responsibility to find out what assignments you have missed. It is not the teacher"s responsibility to remind you of missed assignments.

You must not be absent on a test day. If you are seriously ill， call and let the teacher know you will not be there for the test. If your teacher allows make-up tests， you should take the test within one or two days after returning to .class. Serious illness is the only reason for missing a test.

Be on time ! It is considered rude to be late. Also， it bothers other students. If you must come in late， be sure to do it quietly. Have your books and papers out of your bag before you come into the room. Then go to your seat and sit quietly. In the U.S. it is not necessary to knock before you enter the classroom. Most of the ELC teachers will give you a low grade if you are often late.

Have your book out and be ready to begin when the class starts. Your teacher should not have to ask you every day to take out your book. Be sure you have a paper and a sharp pencil ready.

If you are puzzled with the question teacher asks， you should _________ first. 查看材料

A.give an answer

B.raise your hand

C.repeat the question

D.ask for another question

lker, I am writing this letter to confirm Mondays telephone conversation about the purchase of the XB3000 Laser Printer and to thank you again for the invitation to take part in the Continental Project in Toronto. I appreciate your thinking of me. I found out today that I will be in Middleton City on Tuesday, May 3rd. If it works for you, I could meet you in Vancouver either on the morning of the fourth or the fifth. It would be an excellent opportunity to work out the details of the ad campaign in Boston. Ill be staying at the Hillside hotel on Madison Street until the sixth. Im hoping that Melissa Baily will be able to join us. Did you know that she won the competition for the "Best Advertisement" this year？ Her experience would be invaluable for the Continental Project. I look forward to working with you again. Sincerely, Robin Evans Marketing Manager, TNT International

What is the purpose of the letter？

A．To complain about the shipment

B．To express appreciation and confirm a call

C．To invite Mr. Walker to take part in the Continental Project

D．To order a new laser printer model

A、ask the airport staff to find and pay for alternative flight

B、complain to the staff because of their negligence

C、keep your temper

D、ask for a compensation

A.emotion

B.temper

C.accent

D.recitation

听力原文： Mrs. Robinson had one small, son. His name was Billy. Mrs. Robinson loved Billy very much, and as he was not a strong child, she was always afraid that he might get ill, so she used to take him to the best doctor in the town four times a year to be examined.

During one of these visits, the doctor gave Billy various tests and then said to him, "Have you had any trouble with your nose or ears recently？"

Billy thought for a second and then answered, "Yes, I have." Mrs. Robinson was very worried. "But I'm sure you've never told me that, Billy!" she said anxiously.

"Oh, really？" said the doctor seriously. ,And what trouble have you had with your nose and ears, my boy？"

"Well" answered Billy, "I always have trouble with them when I'm taking my sweater off, because the neck is very tight."

(30)

A．Because he was ill.

B．Because he was rather weak.

C．Because he was always afraid.

D．Because she loved him.

es that played a prominent role in speeding up mail delivery. Consider how long it used to take to send a letter across a relatively short distance. Back in the 1600s, it took two weeks on horseback to get a letter from Boston to New York, a distance of about 260 miles. Crossing a river was also a challenge. Ferry services were so irregular that a carrier would sometimes have to wait hours just to catch a ferry. For journeys, inland there was always a stagecoach but the ride was by no means comfortable because it had to be shared with other passengers. The post office was pretty ingenious about some words. In the 19th century, in the southwestern desert, for instance, camels were brought in to help to get the mail through. In Alaska, reindeer were used. This practice was discontinued because of the disagreeable temper of these animals. We' ll stop here a minute so that you can enter this replica of a railway mail car. It was during the age of the iron horse that delivery really started to pick up. In fact, the United States transported most bulk mail by train for nearly 100 years. The first airmail service didn' t start until 1918. Please take a few moments to look around. I hope you' ll enjoy your tour. And as you continue on your own, may I suggest you visit our impressive philatelic collection？ Not only can you look at some of the more unusual stamps issued but there' s an interesting exhibition on how stamps are made.

What is the talk mainly about？

A．Overland transportation in the nineteenth century.

B．Historical aspects of mail delivery.

C．Vehicles currently in use by the postal service.

D．The invention of railroad.

A、lose

B、control

—I’m sorry, I shouldn’t hve been so rude to you.　　　　—You ________ your temper but tht’s OK.hve.hve lost B．hd lost C．did lose D．were losing

A．have lost

B．had lost

C．did lose

D．were losing