题目内容
（请给出正确答案）
A、online booking
B、booking at the front desk of the hotel
C、booking through mobile apps
D、booking through agencies
简答题官方参考答案
（由简答题聘请的专业题库老师提供的解答）
更多“According to what you have learnt in Unit 3, which two of the following are popular and cheaper ways…”相关的问题
B．Another ice age will come soon
C．People don’t care about the changing climate
D．Scientists are not yet sure about the reason for the changing climate
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer&39;s favour, assuming he or she has a just claim.
Consumers shoud complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo(立体声音响does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers,rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to _____.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store
Tthe passage tells us _____.A.how to settle a consumer's complaint about a faulty item
B.how to make an effective complaint about a faulty item
C.how to avoid buying a faulty item
D.how to deal with complaints from customers
If a consumer wants a quick settlement of his problem, it's better to complain to _____.A.a shop assistant
B.the store manager
C.the manufacturer
D.a public organization
The most effective complaint can be made by _____.A.showing the faulty item to the manufacturer
B.explaining exactly what is wrong with the item
C.saying firmly that the item is of poor quality
D.asking politely to change the item
The phrase "live up to" (Para. 1, Line 2.in the context means _____.A.meet the standard of
B.realize the purpose of
C.fulfil the demands of
D.keep the promise of
A、A speech accepting the best actor award
B、A speech explaining the history of the Oscar statue
C、A speech explaining the balloting system and new security measures
D、A speech honoring Audrey Hepburn for her lifetime achievements.
A、[m]
B、[l]
C、[n]
D、[ŋ]
A、If you book three nights, you can get one night free.
B、You can enjoy up to 30% off per night when you staty with us.
C、If you make a reservation and you automatically become our Golden Member and enjoy all the priviledges.
D、Pets are now allowed at the hotel.
A、It's too tight on me.
B、I prefer a V-neck T-shirt.
C、It's too loose on me.
D、The material is 100% pure cotton.
警告：系统检测到您的账号存在安全风险
为了保护您的账号安全，请在“简答题”公众号进行验证，点击“官网服务”-“账号验证”后输入验证码“”完成验证，验证成功后方可继续查看答案！
