题目内容
（请给出正确答案）
A.$490.00
B.$560.00
C.$588.00
D.$686.00
E.$784.00
简答题官方参考答案
（由简答题聘请的专业题库老师提供的解答）
更多“Last week, customers bought 5 times as many Style. A notebooks as Style. C notebooks, and”相关的问题
Two months ago you contacted a Scottish company, the Organisers of Scottish Exhibitions (OSE), based at 9 Rider Street, Charlestown, CH3 MN!, to organize a 3-day exhibition of your products in Glasgow. The exhibition took place last week and you have heard from your staff and customers that it was a disaster because of the inefficient planning of the deputy director of OSE, Barbara Minter. Write a letter to Mrs. Minter, describing what went wrong, the consequences for you’re your company and w4iat you want. Make up any necessary details.
听力原文： Attentions, all Home Hardware staff! We will be opening the doors to the store in a few minutes but before we do please pay attention to the following: there is a new contest that we are promoting where the grand prize is $20,000 worth of home renovations. Those customers wishing to participate can fill out a form. as they exit the store. Also, there is a new location opening and there are still positions available for those wishing to transfer. And last, starting next week, all employees are required to wear our brand new uniform. in the workplace. Please see your department manager for details. Have a great day.
Why is the announcement being made？
A．To inform. customers of a new contest
B．To update customers that the store will be closing
C．To notify the staff that the store will be opening
D．To update the staff before the store opens
SECRET SHOPPERS
Tim Wright knows all about making companies more efficient. His firm, Check-up, sends 'secret shoppers' into retail and leisure companies (29) order to make sure that customers are receiving good service. After (30) visit, the secret shoppers prepare a report for the company to let them know (31) good or bad the service was.
Companies like to know,' says Mr Wright,' that (32) customers go into a store just a few minutes before closing time, they will (33) get good service.' Check-up (34) set up in the west of England in 1992 and (35) two years moved to London so it could offer a nationwide service. (36) the last three years, Check-up's profits have (37) dramatically as companies have come to realise (38) great importance of good customer service. Having started with just three employees, Check-up now has a staff (39) sixty-five and last week (40) an important new contract with a major supermarket chain.
(29)
A．in
B．by
C．on
What is the purpose of this announcement？
A．To announce expansion plans.
B．To inform. customers of attractive offers.
C．To launch a new pension scheme.
D．To announce a new location for the office.
Warranty Policy for S&S Durable Sneakers
Attention customers! We guarantee that our sneakers have the best quality. In particular, they are durable enough to endure extreme weather conditions. If there are any defects in the material and workmanship, please send them back immediately with the original receipt and packaging. All our products can be exchanged within 100 days of the date of purchase. In addition, a full refund can be given if preferred. Please check the instructions below.
1. If you use your sneakers outdoors, they cannot be returned for sizing problems.
2. If damage is caused by your mistake, this warranty will not apply.
3. If damage takes place over 100 days past the date of purchase because of proven defect in the workmanship, you will be given 30% credit towards the purchase of a new pair.
S&S
Customer Service
475 Green Ave.
Princeton, NJ
Hi, I'm Eugene Lee. I'm writing you to return my sneakers purchased last week. Actually, I bought my sneakers on the Internet last Saturday. Seemingly they were really nice and strong, but the heels appeared to be cracked when I wore them today. Thus, I'm returning these sneakers with the original receipt. Sorry for not returning the box. I threw it away. I hope this will not have an effect on my refund.
I was very disappointed with your products because I had heard that your brand has a pretty good reputation. Anyway I would like to get a full refund, but if that's not possible, I would like to exchange this pair for another.
Eugene Lee
What is Mr. Lee doing with his sneakers purchased last week？
A．He is bringing them to the store.
B．He is putting them on the shelf.
C．He is washing them.
D．He is sending them back to the manufacturer.
Dear Ms. Montague,
As you are probably aware, the recent smoking ban has had a (150) impact on our business. Our sales have dropped 40 percent in the last six months. Though we do not expect this to be a long-term concern for our business, we don't expect sales to return to normal until the summer when our patio opens for the tourist season.
Due to the loss in business we regret (151) you that we are laying off all of our hosts and hostesses for the winter and spring. With business being so slow our servers can handle the task of greeting and seating customers on their own.
You are (152) to two week's severance pay, which will be paid in full on your next paycheck.
Please come in for any scheduled shifts next week.
Thank you for your hard work and dedication at Pino's Pizzeria. Please apply again for our next summer season.
Sincerely,
Franco Bellini
(50)
A．slight
B．profound
C．critical
D．soft
听力原文：M: Good morning, Patricia. How are you these days？
W: Fine, thanks, Bill. Glad to see you again. What news can you bring from your business trip to our headquarters in New York last week？
M: Well, not bad ones. During my stay in New York last week, I met our company's CEO Mr. Johnson. He wants us to put on a local conference sometime next month. I remember you made most of the arrangements for our last conference, and things went so smoothly. I thought I couldn't do better than ask you for some tips.
W: I'll be glad to help. Is it a sales conference again？
M: Yes, in a way. It's mainly for agents from home and abroad, and we're inviting a few of our influential customers. The objectives are mainly to introduce the products we're putting on the markets next season, to describe our services to customers and so on.
W: And how many people are expected to attend this time？ Last time, it was about 220.
M: We're counting on 300 this time. No more than 350.
W: Then we cannot use the seaside conference hall again. It has a capacity of only 250.
M: That's the trouble. I was thinking of the President Convention Center, which has a larger capacity. Besides, I haven't worked out all those details yet. Then there are other things to arrange, like loudspeakers and visual aids. I'm going to make a checklist.
W. Yes, I did that, too. I'll be glad to give you a hand.
M: That would be great, Patricia. I'd very much like the chance of using some of your experience. May I invite you to lunch today？ And then we could have a bit of planning session about it all afterwards.
(39)
A．He was at a news conference.
B．He was on a business trip.
C．He was traveling with the company's CEO.
D．He was negotiating with a New York agent.
A．wherever
B．whenever
C．however
D．whatever
America's first lady of software
Four such a wealthy couple, Pam Lopker and husband Karl live in (29) style. They have a house overlooking the ocean in California, a nanny and a cleaning lady who comes in once a week. 'We live a long way below our means,' says Lopker.
An obsessive timekeeper, Lopker (30) at 5:15 a.m. every day either goes for a long run (31) to gym. She returns home at 7:10 a.m. (32) to wake her two children--a boy of 10 and a girl of 8 and prepare their breakfast. She then drops them off at school (33) her way to work
By the time she arrives at the headquarters of QAD it is already 8:30. Her day is usually full (34) meetings, or marketing, strategy or sales.
Customers or potential customers come to her office at least three times a week, (35) she tries to sell them QAD's products. She gave (36) designing programs in 1990, but she still takes an interest in technical work done by her research staff.
Lopker leaves the office (37) 6:30 p.m. every day in time to be home to see her children at 7 p.m. Her husband leaves the office at 6 p.m. since he makes supper (38) the family most evenings. It is important that the family eats together, says Lopker.
In the evening she spends time (39) the children, playing games or reading. Television was (40) for the children last year--her son, she says, was spending too much time watching it and not enough doing his homework. Her son is, however, still allowed to play on the computer and on his Nintendo machine.
(29)
A．tense
B．tired
C．modest
New York’s Attorney General’s office (26)_______ an investigation in the fall into whether or not Verizon, Cablevision and Time Warner are delivering broadband that’s as fast as the providers (27)_______ it is. Earlier this month, the office asked for the public’s help to measure their speed results, saying consumers (28)_______ to get the speeds they were promised. “Too many of us may be paying for one thing, and getting another，” the Attorney General said.
If the investigation uncovers anything, it wouldn’t be the first time a telecom provider got into (29)_______ over the broadband speeds it promised and delivered customers. Back in June, the Federal Communications Commission fined AT& T $ 100 million over (30)_______ that the carrier secretly reduced wireless speeds after customers consumed a certain amount of (31)_______ .
Even when they stay on the right side of the law, Internet providers arouse customers’ anger over bandwidth speed and cost. Just this week, an investigation found that media and telecom giant Comcast is
the most (32)_______ provider. Over 10 months, Comcast received nearly 12,000 customer complaints, many (33)_______ to its monthly data cap and overage (超过额度的)charges.
Some Americans are getting so (34)_______ with Internet providers they’re just giving up. A recent study found that the number of Americans with high-speed Internet at home today (35)_______ fell during the last two years, and 15% of people now consider themselves to be “cord-cutters.”
A)accusations
B) actually
C) claim
D) communicating
E) complain
F) data
G) deserved
H) frustrated
I) hated
J) launched
K) relating
L) times
M) trouble
N) usually
O) worried
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