听力原文：M: Hello madam, can I see your passports and ticket..

第1题

听力原文：M: Hello madam, can I see your passports and tickets？W: Certainly, here you are.M

听力原文：M: Hello madam, can I see your passports and tickets？

W: Certainly, here you are.

M: OK, that's fine. Where would you like to sit？ Any preference？

W: Yes, I think maybe quite near to the toilet, for the kids. You know how they get when they are traveling. Mine get so excited they need to pee all the way there!

M: Yes, the joys of taking the kids on a plane. That's no problem. You are all seated together, in the middle row. Seat numbers K20-24, near to the toilets.

W: Perfect, thanks.

M: Here are your boarding passes. How many bags do you want to check in？ These 3 large ones？

W: Yes. You know women; we can never travel light. Most of that is my clothes!

M: You would be surprised at how much luggage some people take on holiday. This is nothing compared to that! So, that's everything, if you would like to make your way through to departures. Have a good flight and enjoy your holiday.

W: Thank you. We will.

(23)

A．Her bags.

B．Her passport and tickets.

C．Her children.

D．Her seats.

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第2题

听力原文：M: Hello madam, can I see your passports and tickets？W: Certainly, here you are.M

听力原文：M: Hello madam, can I see your passports and tickets？

W: Certainly, here you are.

M: OK, that's fine. Where would you like to sit？ Any preference？

W: Yes, I think maybe quite near to the toilet, for the kids. You know how they get when they are traveling. Mine get so excited they need to pee all the way there!

M: Yes, the joys of taking the kids on a plane. That's no problem. You are all seated together, in the middle row. Seat numbers K20-24, near to the toilets.

W: Perfect, thanks.

M: Here are your boarding passes. How many bags do you want to check in？ These 3 large ones？

W: Yes. You know women; we can never travel light. Most of that is my clothes!

M: You would be surprised at how much luggage some people take on holiday. This is nothing compared to that! So, that's everything, if you would like to make your way through to departures. Have a good flight and enjoy your holiday.

W: Thank you. We will.

(23)

A．Her bags.

B．Her passport and tickets.

C．Her children.

D．Her seats.

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第3题

听力原文：W: Hello, I'd like to register the loss of my credit card. Need I fill the form.

to register the loss？

M: Of course, Madam, could you please show me your ID card？ I have to check it. Your address is No. 15, Main Street, and Center District？

W: Yes. How much money is left in my credit card？ And how long will I receive the new card？

M: There are 4, 070 dollars left in your card. You will receive the new card in four workdays.

Where does the conversation happen？

A．In the air station

B．In the bank

C．In the stock exchange

D．In the post office

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第4题

听力原文：W：I demand to see the manager．M：The manager is out，Madam，but if you have a compla

听力原文：W：I demand to see the manager．

M：The manager is out，Madam，but if you have a complaint，I’m sure I can assist you．

Q：What’s the man’s attitude？

(15)

A．He is hostile.

B．He is indifferent.

C．He is snobbish.

D．He is helpful.

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第5题

听力原文：M: May I help you, madam？W: I want some eggs.Q: Where are they talking？（19)A．In t

听力原文：M: May I help you, madam？

W: I want some eggs.

Q: Where are they talking？

(19)

A．In the cinema.

B．At home.

C．In a market.

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第6题

听力原文：M: May I help you, madam？W: Yes, I'd like to have a cake and a cup of coffee, ple

听力原文：M: May I help you, madam？

W: Yes, I'd like to have a cake and a cup of coffee, please.

M: Black or white？

W: White, please.

What is the man's profession？

A．A waiter.

B．A cook.

C．A salesman.

D．A shop assistant.

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第7题

听力原文：M: What can I do for you, Madam？W: The umbrella is broken, and I want to have it

听力原文：M: What can I do for you, Madam？

W: The umbrella is broken, and I want to have it repaired.

What is the woman going to do？

A．Buy an umbrella.

B．Have an umbrella mended.

C．Go to her son's place.

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第8题

听力原文：M: What can I do for you, Madam？W: Yes, I bought these shoes here days ago. But t

听力原文：M: What can I do for you, Madam？

W: Yes, I bought these shoes here days ago. But they seem too small. Can you change a pair for me？

Where did the conversation take place？

A．In a shoe shop.

B．In a clinic.

C．In an office.

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第9题

听力原文：M: Is your baggage only these two bags, Madam？W: That's right.M: Have you anythin

听力原文：M: Is your baggage only these two bags, Madam？

W: That's right.

M: Have you anything to declare？

W: No. They are all my personal belongings.

Who is the man？

A．A policeman.

B．A porter.

C．A customs officer.

D．A hotel clerk.

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第10题

听力原文：M: Madam, I'm sorry I was absent yesterday. But...W: Oh, what's your excuse this

听力原文：M: Madam, I'm sorry I was absent yesterday. But...

W: Oh, what's your excuse this time？

Q: What can we know from the conversation？

(2)

A．He always apologizes when he is absent.

B．He is often absent.

C．He is a polite person.

D．Many unlucky things have happened to him.

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