As the result of that study, the producers of instant coffee probably would advertise on T
A.a lazy wife drinking instant coffee
B.a stupid wife using instant coffee
C.a hard-working woman drinking instant coffee
D.a good wife using regular coffee
A.a lazy wife drinking instant coffee
B.a stupid wife using instant coffee
C.a hard-working woman drinking instant coffee
D.a good wife using regular coffee
A、avoid repeating the information provided or referring to its use.
B、sign off with a familiar expression such as "If I may be of further assistance, please don't hesitate to call me."
C、provide specifics if further action is required.
D、omit your name but include the company name in the signature block.
A、True
B、False
A、True
B、False
A、True
B、False
A、True
B、False
A、The ability to persuade will be important to success in business, but this ability is not important to personal success.
B、Most persuasive requests should be written directly to show your confidence.
C、Because effective persuasive appeals require creativity, you will not usually need to follow a specific writing plan in these messages.
D、Persuasion is important if you anticipate resistance or if you must prepare before you can present your ideas effectively.
A、use a neutral but unrelated buffer that leads into the request.
B、immediately prove the merit of your request.
C、capture the reader's attention and interest.
D、explain your request logically and concisely.
A、suggest that the receiver intentionally deceived you or intentionally created the problem.
B、appeal to the receiver's sense of responsibility and pride in the company's good name.
C、address the letter to a specific department such a customer-service department rather than to an individual to get more attention.
D、use a strong tone with accusatory language to demonstrate your dissatisfaction.
A、An invitation to the CEO of Facebook to speak at your professional organization's next meeting
B、A refund request for a software program that you opened but decided not to keep
C、A request to your colleagues to donate money to the United Way each pay period through payroll deductions
D、A request to have a defective printer replaced within the warranty period
A、True
B、False
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