To: Christopher Reed From: Lauren Butler Re: Printer Dear Mr. Reed, I am returning m

y printer to your companys customer service department because it is not functioning again. I had sent the printer there to get it serviced a month ago and received it a few days later. I changed the printer drum at that time and it was fine for a week after repairs. But again the paper is jammed too often and I can see some lines on the printed page. The receipt states that it gives a six-month free service guarantee. So I assume that your company will service it without additional charge. If this is not the case, please call me at 365-8975. Otherwise, I expect that you will return the printer by June 15th. I am including the receipt from the customer service department. I truly appreciate your cooperation in this matter. Sincerely, Lauren Butler

What is the purpose of this letter？

A．To apply for a job

B．To get a full refund

C．To express dissatisfaction with service

D．To ask for additional charge