While identifying the risks associated with a new project, the PM finds that the vendor f
A.37.5%
B.40%
C.3.75%
D.Not enough information provided
A.37.5%
B.40%
C.3.75%
D.Not enough information provided
Attracting new customers and without maintaining good customer 【S1】______
relationship is the first and the outmost task in any business success.
Because Customer Relationship Management or CRM is a strategy 【S2】______
that used to learn more about customers' needs and behaviors in 【S3】______
order to develop stronger relationships with them. While CRM
software systems can automate many customer-related tasks, as 【S4】______
it is the transformation of business processes that makes for 【S5】______
your CRM success. The success of CRM implementation will
help that bring together information about customers, 【S6】______
and market trend, marketing and sales efforts and customer 【S7】______
service. As a result of proliferation of Web-based business application, 【S8】______
CRM utilizing Internet technology is an integral part of organizations' 【S9】______
overall e-business strategies.
Because proper implementation of CRM system can improve the 【S10】______
process of identifying new customers, provide with better customer 【S11】______
support, make call centers and help desk more efficient, cross sell
products more effectively, shorten the time of closing for deals, and 【S12】______
integrate marketing and sales processes.
【S1】______
A.During the day,she would display three balls in a vertical line
B.If making way,she would show masthead lights at night
C.If at anchor,she need not show anchor lights while displaying identifying lights
D.Her fog signal would consist of a rapid ringing of a bell for five seconds every minute
To the individual consignors,the consolidator is the()while to the actual carrier,he is the().
A.carrier/actual carrier
B.carrier/consignor
C.consignor/carrier
D.consignor/consignor
A.Provide the prisoners more training for jobs while they are in the prison.
B.Offer them more jobs when they get out.
C.Ask people not to look down on them.
D.Give them more money to keep their living.
While driving, drivers must keep an eye on what is happening ______.
A.in other cars
B.on the phone
C.around them
D.at home
A.To find out when the film starts.
B.To show the man a review.
C.To work on it while they are at the library.
D.To kill time before they meet again.
— Read the article on the opposite page about identifying the training needs of staff.
— In most of the lines 34 - 45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
— If a line is correct, write CORRECT on your Answer Sheet.
— If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
— The exercise begins with two examples, (0) and (00).
Identifying training needs
The financial benefits of training are sometimes hard to demonstrate, and often the
training budget is the first to be reduced instead when spending is under pressure. For
34 this reason, and given that the need for any corporate spending to provide maximum
35 value for money, it is important for the differences between individuals must to be
36 taken into account when considering training requirements. This makes for far more
37 effective training than a programme is based solely on generalisations about staff. After
38 all this, our abilities differ, and variations in previous experience can also play a
39 significant role in learning. Identifying training needs and their capabilities on an
40 individual basis is often carried out in appraisal interviews. In those workplaces where
41 each employee's productivity is measured, such records may be considered during the
42 appraisal, allowing for the possibility that inadequate training can be identified as if the
43 reason for low productivity. Training requirements are also evaluated in such
44 assessment centres, and in which groups of staff are observed while taking part in job
45 simulation activities. Although these are often used to assess potential for promotion, but
can also show employees' training needs within their current job.
s the difference between goals and dreams?
A.Dreams are our master plan, while goals are how we complete the plan.
B.Dreams are where we want to end up, while goals deserve the prize
C.Dreams are our vision of struggle,while goals are our day-by-day blueprint.
D.Dreams are the individual steps, while goals are how we get th
E.
The word "virtually" in the passage is closest in meaning to
A.possibly
B.absolutely
C.surprisingly
D.nearly
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