听力原文：Woman: This chain of clothing stores has been a household name in this country an
d abroad for a century. But some years ago, it lost market share and closed most of its overseas branches. Its goods declined in quality, and became dull and out of touch with modern taste. After a period in crisis, the company hired a new team of designers and re-launched its entire range. The upgrading in quality and style. have put this store back on the fashion map.
&8226;You will hear five short recordings. The speakers are presenting awards to companies that have excelled in different aspects of business.
&8226;For each recording, decide what the company is receiving its award for.
&8226;Write one letter (A-H) next to the number of the recording.
&8226;Do not use any letter more than once.
&8226;After you have listened once, replay the recordings.
A innovation in public relations
B staff involvement in decision-making
C after-sales policy
D product improvement
E environmental awareness
F staff training
G employee benefits
H export success
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