题目内容
（请给出正确答案）
A、Las tres cuartas partes
B、Las tres cuatras partes
C、Las tres cuarta parte
D、Las tres cuatra parte
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A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer&39;s favour, assuming he or she has a just claim.
Consumers shoud complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo(立体声音响does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers,rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to _____.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show some written proof of the purchase to the store
Tthe passage tells us _____.A.how to settle a consumer's complaint about a faulty item
B.how to make an effective complaint about a faulty item
C.how to avoid buying a faulty item
D.how to deal with complaints from customers
If a consumer wants a quick settlement of his problem, it's better to complain to _____.A.a shop assistant
B.the store manager
C.the manufacturer
D.a public organization
The most effective complaint can be made by _____.A.showing the faulty item to the manufacturer
B.explaining exactly what is wrong with the item
C.saying firmly that the item is of poor quality
D.asking politely to change the item
The phrase "live up to" (Para. 1, Line 2.in the context means _____.A.meet the standard of
B.realize the purpose of
C.fulfil the demands of
D.keep the promise of
A、Othniel, Ehud, Shamgar, and Deborah
B、Gideon, Tola, Jair, and Jephthah
C、Ibzan, Elon, Abdon, and Eli
D、Deborah, Gideon, Samson, and Samuel
| 阅读理解。 |
| Imagine you're at a party full of strangers. You're nervous. Who are these people？ How do you start a conversation？ Fortunately, you've get a thing that sends out energy at tiny chips in everyone's name tag (标签). The chips send back name, job, hobbies, and the time available for meeting-whatever. Making new friends becomes simple. This hasn't quite happened in real life. But the world is already experiencing a revolution using RFID technology. An RFID tag with a tiny chip can be fixed in a product, under your pet's skin, even under your own skin. Passive RFID tags have no energy source - batteries because they do not need it. The energy comes from the reader, a scanning device (装置), that sends out energy (for example, radio waves) that starts up the tag immediately. Such a tag carries information specific to that object, and the data can be updated. Already, RFID technology is used for recognizing each car or truck on the road and it might appear in your passport. Doctors can put a tiny chip under the skin that will help locate and obtain a patient's medical records. At a nightclub in Paris or in New York the same chip gets you into the VIP (very important person ) section and pays for the bill with the wave of an arm. Take a step back: 10 or 12 years ago, you would have heard about the coming age of computing. One example always seemed to surface: Your refrigerator would know when you needed to buy more milk. The concept was that computer chips could he put every where and send information in smart network that would make ordinary life simpler. RFID tags are a small part of this phenomenon. "The world is going to he a loosely coupled set of individual small devices, connected wirelessly." Predicts Dr. J. Reich. Human right supporters are nervous about the possibilities of such technology. It goes too far tracking school kids through RFID tags, they say. We imagine a world in which a beer company could find out not only when you bought a beer but also when you drank it. And how many beers, Accompanied by how many biscuits. When Marconi invented radio, he thought it would be used for ship-to-shore communication, not for pop music. Who knows how RFID and related technologies will be used in the future. Here's a wild guess: Not for buying milk. |
| 1. The article is intended to _____. |
| A. warn people of the possible risks in adopting RFID technology B. explain the benefits brought about by RFID technology C. convince people of the uses of RFID technology D. predict the applications of RFID technology |
| 2. We know from the passage that with the help of RFID tags, people _____. |
| A. will have no trouble getting date about others B. will have more energy for conversation C. will have more time to make friends D. won't feel shy at parties any longer |
| 3. Passive RFID tags chiefly consist of _____. |
| A. scanning devices B. radio waves C. batteries D. chips |
| 4. Why are some people worried about RFID technology？ |
| A. Because children will be tracked by strangers. B. Because market competition will become more fierce. C. Because their private lives will be greatly affected. D. Because customers will be forced to buy more products. |
| 5. The last paragraph implies that RFID technology _____. |
| A. will not be used for such matters as buying milk B. will be widely used, including for buying milk C. will be limited to communication uses D. will probably be used for pop music |
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