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purchases where the risk of making the wrong decision is greater, like buying a new
37__________
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听力原文：W: How do you pay for your purchases with a credit card？
M: Usually I sign a sales slip in the presence of the seller, and the signature is then compared to the signature on the card.
Q: Where should the man sign when he pays for his goods with a credit card？
(20)
A．On his card.
B．On the goods.
C．On a sales slip.
D．On the invoice.
【C1】
A．moved
B．shifted
C．transmitted
D．improved
&8226;Read the text below about how consumers decide what to buy.
&8226;In most of the lines (34-45) there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
&8226;If a line is correct, write CORRECT on your Answer Sheet.
&8226;If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Consumer Behaviour
The consumer is the focus of all retail business and it is important to appreciate how Consumers are influenced in their buying decisions. Most of consumers, before making a
34. purchase, gather information and evaluate with the alternatives, but the extent to which
35. they look for information depends on the type of purchase. For example, in the case of
36. routine grocery purchases most consumers respond to automatically. However, for
37. purchases where the risk of making the wrong decision is greater, like buying a new
38. car, so the search for information is more important. The decision to purchase is never a
39. single decision but a number of these separate decisions, and at any time during this
40. process, consumers can change their minds about and choose an alternative route. For
41. exam pie, although a consumer may have decided where to buy a product only to realise
42. at the last moment that this is, in fact, having the wrong choice. The price in the store may
43. be too high or the staff unhelpful. On the other hand, a lack of queues, favourable credit
44. facilities and efficient staff all lead to a too positive impression, so retailers should
45. remember how difficulties in these areas that can affect a sale or even lose a customer permanently.
(34)
Users report that response times from a stored procedure have become slower. In the stored procedure, you examine the following code.
CREATE PROCEDURE GetCustomer
(@CustomerID Int )
AS
SELECT FirstName, LastName, Address1, Address2, City,
State, Zip, MAX(PurchaseDate) AS LastPurchase
FROM Customers C
JOIN Addresses A ON A.AddressID = C.AddressID
JOIN Purchases P ON P.CustomerID = C.CustomerID
WHERE C.CustomerID = @CustomerID
GROUP BY FirstName, LastName, Address1, Address2, City, State, Zip
You want to improve the performance of the procedure by using the least amount of administrative effort. What should you do？
A．Recompile the stored procedure.
B．Update the database statistics.
C．Check the consistency of the database and repair errors.
D．Create a view and modify the stored procedure to use the view.
听力原文：M: So, what exactly are you doing to protect the elephants here？
W: Well, we have managed to raise a lot of money for this project. A lot of it is being used to compensate farmers for the damage that elephants do to their crops.
M: Hog, does that protect the elephants？
W: since the elephants cause damage to the crops, farmers are often tempted to go out and kill the elephants.
M: I see. So, the farmers don't have a real problem with the elephants until the elephants start eating the crops. But why do the elephants do that？
W: Well, there aren't enough trees to provide them with food on the land that has been reserved for them.
M: Mm. But: if you successfully protect the elephants, their numbers will grow and they will need more food, that means that they'll need more land.
W: That's true, but we've solved that problem too. What we do is move some elephants to reservations where there are relatively few.
M: So that's where you spend another large proportion of the money you raise.
W: Actually, it isn't very expensive because we share the cost with the people who run the other reservations.
M: I see. How do you decide which elephants to move？
W: We use two criteria. The first is that we maintain the genetic diversity of the elephant herd. The second is that we transport the more aggressive members of the herd, which results in us spending less money compensating farmers.
M: Are there any plans to expand the reservation？
W: We have allocated some money to land purchases, but such purchases could have a detrimental effect on the local human population so we rarely do it.
M: What kinds of research are you doing on the elephants here？
W: We're mainly studying the way that elephants interact with each other within a herd.
M: I see. Well, thanks very much for your time.
W: My pleasure.
(20)
A．Water.
B．Crops.
C．Money.
D．Trees.
听力原文： And the last stop on our tour is the cafeteria. The cafeteria is open in the morning from seven to ten and for lunch from twelve noon to two-thirty. Hot food is served from this area on the right; sandwiches and snacks are over there on the left; and in the middle, here, is the salad bar. In your employee orientation pack you'll find a cafe card. This first one is complimentary. It has ten euros worth of credit on it. When you've selected your food, take it to the checkout. The cashier will add up your purchases and tell you how much credit you have left. When it is used up, you can purchase a new card. There's a card machine in the lobby. Let's all get a cup of coffee and sit here in the cafeteria where I'll try to answer any questions you have.
Who is being addressed？
A．Business students
B．Cafeteria staff members
C．Tourists from abroad
D．New employees
听力原文：M: So, what exactly are you doing to protect the elephants here？
W: Well, we have managed to raise a lot of money for this project. A lot of it is being used to compensate farmers for the damage that elephants do to their crops.
M: How does that protect the elephants？
W: Since the elephants cause damage to the crops, farmers are often tempted to go out and kill the elephants.
M: I see. So, the farmers don't have a real problem with the elephants until the elephants start eating the crops. But why do the elephants do that？
W: Well, there aren't enough trees to provide them with food on the land that has been re served for them.
M: Mm. But if you successfully protect the elephants, their numbers will grow and they will need more food. That means that they'll need more land.
W: That's true, but we've solved that problem too. What we do is move some elephants to reservations where there are relatively few.
M: So that's where you spend another large proportion of the money you raise.
W: Actually, it isn't very expensive because we share the cost with the people who run the other reservations.
M: I see. How do you decide which elephants to move？
W: We use two criteria. The first is that we maintain the genetic diversity of the elephant herd. The second is that we transport the more aggressive members of the herd, which results in us spending less money compensating farmers.
M: Are there any plans to expand the reservation？
W: We have allocated some money to land purchases, but such purchases could have a detrimental effect on the local human population, so we rarely do it.
M: What kinds 'of research are you doing on the elephants here？
W: We're mainly studying the way that elephants interact with each other within a herd.
M: I see. Well, thanks very much for your time.
W: My pleasure.
(23)
A．Water
B．Crops
C．Money
D．Trees
These days, everybody buys computer software.
Consumers purchase all kinds of software, from games for the kids to highly sophisticated professional programs and everything in between. Computer software has become part of everybody's daily life, and this is just one more thing adding to an ever-growing problem. The excessive packaging on computer software is joining catchy wrappers, durable plastic and cardboard boxes, plastic jugs, and other types of packaging in the trash. Everything we buy is packaged in one way or another. When we get our purchases home, we unwrap them and throw the packaging in the trash. It then ends up in the nation's garbage dumps. Communities all around the country are struggling with the problem of where to put all this waste. Much of this excessive packaging serves only to make the products more attractive to consumers. It catches the eye but does not really protect the goods from damage.
Environmentalists are asking consumers to say "No!" to wasteful packaging practices. Please purchase only those products that come with a minimum of packaging or that are packaged in 100% recycled materials.
What is this article about？
A．Recycling
B．Computer software
C．The use of garbage dumps
D．A problem with packaging
The range of transactions that might be included in computerized credit card transactions is large. Taxicabs, newspaper stands, vending machines, public transportation, street vendors, and highway toll stations, to name but a few places where cash is used, could all, be provided with small machines that store information about purchases. These data sources could be linked into computer terminals at convenient locations or could be entered synchronously with the purchase through centralized communication networks. A centralized electronic funds transfer system could even instantaneously charge the purchases against the buyers' bank accounts and credit the funds to the sellers bank accounts.
Both lines of unutilized credit card credit and unutilized demand deposit overdraft facilities allow customers to use more money than they have on deposit.
A．Right.
B．Wrong.
C．Doesn't say.
SECTION A MINI-LECTURE
Directions: In this section you sill hear a mini-lecture. You will hear the lecture ONCE ONLY. While listening, take notes on the important points. Your notes will not be marked, but you will need them to complete a gap-filling task after the mini-lecture. When the lecture is over, you will be given two minutes to check your notes, and another ten minutes to complete the gap-filling task on ANSWER SHEET ONE. Use the blank sheet for note-taking.
听力原文： Good morning, everyone. First about your second assignment. I'd like to remind you that your second assignment should be in by next Fri day. You can either put it in my pigeon hole, or leave it with the Department's secretary. Now, let's get down to the lecture.
Today, the lecture is on credit, er, or to be more specific, on credit cards. I'm sure you must have heard of some credit cards, like the VI SA card, which is an internationally used card, or the Great Wall card issued by the Bank of China, In order to give a better understanding, we'll discuss it in some detail.
Many businesses, such as department stores, restaurants, hotels and airline companies, use a credit system for selling their products and services. In a credit system, the seller agrees to sell something to the buyer without immediately receiving cash. He receives the goods or ser vices immediately and promises to pay for them later. This buy-now-pay later credit system is quite old.
There are two types of credit cards. One type is issued directly by a store to a customer. Many large department stores issue credit cards to their customers. The store credit card can be used to make purchases only at a particular store. For example, if you have a credit card from Store A, then you can only buy things in that store. Other stores would not accept it. The other kind of credit card is issued by a credit company. Credit cards from credit companies can be used to buy things almost anywhere. If you have a major credit card, you can buy airplane tickets, stay at hotels and eat at restaurant with it. Most large credit companies are connected to large banks. So if you want a credit card from a credit company, you generally have to make an application at a bank. After an applicant receives a credit card, he or she can make purchases using the
card.
The credit company sends the customer a statement of purchases at the end of each month. Generally the customer has to pay 25--50% of their credit hill every month. The customer pays directly to the credit company and the credit company pays to the store or hotel or restaurant.
There are some advantages and some disadvantages to using credit cards. The biggest advantage for the consumer is expressed by the phrase "buy now, pay later". This means that the consumer can purchase what he wants when he wants it. There is no need to save up money in advance. Another advantage of having a credit card is that it protects the owner, ff a credit card is lost or stolen, the owner only has to call the credit company and the credit company will stop the credit card number. No one else can use it. So the owner doesn't have to worry about losing the card. Another advantage of the credit card system is that the consumer receives a record of his or her purchases. Every month the credit customer receives a bill. The bill has a list of all purchases from that month. This makes it easier to remember when and where purchases are made. And another advantage is that credit cards can be used when something unexpected happens. Many kinds of professional people—plumbers, taxidrivers, doctors and dentists—will accept credit cards in an emergency. This is very important if you don't have any cash with you.
However, having said all that, using credit cards has one major disadvantage. That is, consumers tend to overspend their money. They spend more than they make. If a consumer buys a lot of th
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