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提问人:网友15***739 发布时间:2022-01-07
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(阅读理解)Having returned from her round trip(往返旅程), the angry woman stood outside

(阅读理解)Having returned from her round trip(往返旅程), the angry woman stood outside the ticket office of the station.“The railway owes me£12,” she said to Harry Jenks, the young man working at the office.“You sold me a ticket for May 22nd, but there was no ship from Jersey that night.So my daughter and I had to stay in a hotel.It cost me £12.”

Harry was worried.He remembered selling the woman a return ticket.“Come into the office, Madam,” he said politely.“I’ll just check the Jersey timetable for May 22nd.”

The woman and her little girl followed him inside.She was quite right, as Harry soon discovered.There was no sailing on May 22nd.How could he have made such a careless mistake? He shouldn’t have sold her a ticket for that day.Wondering what to do, he smiled at the child.“You look sun burnt,” he said to her.“Did you have a nice holiday in Jersey?”

“Yes,” she answered, shyly.“The beach was lovely.And I can swim too!”

“That’s fine,” said Harry.“My little girl can’t swim a bit yet.Of course, she’s only three…”

“I’m four,” the child said proudly.“I’ll be four and a half.” Harry turned to the mother.“I remember your ticket, Madam,” he said.“But you didn’t get one for your daughter, did you?”

“Er, well——” the woman looked at the child.“I mean...she hasn’t started school yet.She’s only four.”

“A four-year-old child must have a ticket, Madam.A child’s return ticket to Jersey costs…let me see…£13.50.So if the railway pays your hotel, you will owe£1.50.The law is the law, but since the fault was mine…”

The woman stood up, took the child’s hand and left the office.

1).The woman was angry because ____.

A.she couldn’t use the ticket for her round trip

B.she had to return home a day earlier than she had planned

C.she spent more money than she had expected

D.Harry had sold her a ticket to Jersey where there was no sailing

2).Harry was worried because ____.

A.the woman was angry with him

B.he had not done his work properly

C.the Jersey timetable was wrong

D.the little girl didn’t have a return ticket

3).Harry started talking to the little girl ____.

A.because he was in difficulty and did not know what to do

B.because he had a little girl about the same age as this girl

C.because he wanted to be friendly to the little girl who looked so nice

D.when he suddenly realized that he could find a way out from the little girl

4).When Harry said, “The law is the law, but since the fault was mine…,"he meant that ___.

A.they must follow it without other choice, even though the fault was his.

B.he had to be strict with the woman because of the law, although he didn’t want to

C.the woman had to pay him£1.50 and the railway would pay for the hotel

D.she should pay£1.50, but as he had made a mistake, she could go without paying

5).The woman left the office without saying anything because ____.

A.she wanted to go home and get money for the child’s ticket

B.she was so angry that she didn’t want to have anything more to do with the young man

C.she was moved by Harry’s kindness

D.she knew she would have to pay the railway if she insisted

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It is Sunday morning. There are a lot of people in the park. Some Young Pioneers are in the park. too. and they me having a good time.

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She wants to catch it.

Who are in the park?

A.Some teachers.

B.Some Young Pioneers.

C.Some children.

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第2题
第三节 短文理解2阅读下列短文,从[A]、[B]、[C]三个选项中选择一个正确答案。It's 8:15 in the morn

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阅读下列短文,从[A]、[B]、[C]三个选项中选择一个正确答案。

It's 8:15 in the morning. They're having the first class.

“May I come in, Mr. Black?” a girl says at the door.

“Come in, please,” says Mr. Black. “You are five minutes late this morning, Lucy. It is the fourth time this week.” The girl often makes some excuses when she is late for class. Sometimes she says she doesn't feel well, or the bus is broken on the way, or her watch is slow...So her classmates are listening to her very carefully.

“I'm sorry, Mr. Black,” says Lucy. “I'm late because the traffic is busy and I have to wait for the lights to turn green.”

“But why don't you take an earlier bus?”

“I just take the earlier bus. But it's no use. The later bus often overtakes the earlier one!” answers Lucy.

The first class begins at______.

A.8:10

B.8:15

C.7:45

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第3题
第二节 短文理解1阅读下面短文,从[A](Right)、[B](Wrong)、[C](Doesn't Say)三个判断中选择一个正

第二节 短文理解1

阅读下面短文,从[A](Right)、[B](Wrong)、[C](Doesn't Say)三个判断中选择一个正确选项。

Fishing is my favourite sport. I often fish for hours without catching anything. But this does not worry me. Some fishermen are unlucky. Instead of (代替) catching fish, they catch old hoots (鞋子) and rubbish (垃圾). I am even less lucky. I never catch anything ... not even old hoots. After having spent whole mornings on the river, I always go home with an empty bag. "You must give up fishing!" my friends say. "It's a waste of time." But they don't realize (意识到) one important thing. I'm not really interested in fishing. I'm only interested in sitting in a boat doing nothing at all!

The writer's favourite sport is skating.

A.Right.

B.Wrong.

C.Doesn't say.

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第4题
第三节 短文理解2阅读下列短文,从[A]、[B]、[C]三个选项中选择一个正确答案。Dina Borzekowski made

第三节 短文理解2

阅读下列短文,从[A]、[B]、[C]三个选项中选择一个正确答案。

Dina Borzekowski made a study of a group of third-grade students from six American schools. During a school year, nearly 400 students and their parents were asked to report on whether they had such things as televisions and computers in the home, as well as how often the child used them. The children's language ability was tested (测验) twice over the year. Children who had a television set in the bedroom but did not have a computer at home scored (得分) the lowest, while students without TV in the bedroom but with a computer at home scored the highest. Students who had a television in the bedroom over the school year scored lower than those who had their TV taken away during the same time.

"This study suggests that taking TV sets out of children's bedrooms, or not putting them there, may be helpful," said Borzekowski. "While this study does not prove (证明) that bedroom TV was the reason for the lower test scores, it suggests that children shouldn't have TV in their bedrooms. It also suggests that a home computer may help a child's test scores. The best way was having both: no TV in the bedroom and also a home computer to use. "

Who took part in the study?

A.Teachers and parents.

B.Students and their teachers.

C.Students and their parents.

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第5题
The word ’vried’ in line 2 could best be replced by ______.incresedB.differedC.returnThe word ’vried’ in line 2 could best be replced by ______.incresed B.differed C.returned D.strted

A.increased

B.differed

C.returne

D.started

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第6题
What was applied to the order?A.A shipping feeB.A volume discountC.A credit from a returne

What was applied to the order?

A.A shipping fee

B.A volume discount

C.A credit from a returned item

D.A charge for a previous balance

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第7题
阅读理解 Passage 1   Manners evolved differently i...

阅读理解 Passage 1   Manners evolved differently in different cultures. In earlier times there was a tendency for manners to become increasingly formal, and this was often viewed as progress. In the 18th and 19th centuries having good manners was seen as an important part of one’s education and social class, and it was necessary to be taken as a lady or a gentleman to get ahead in the world.   In the 20th and 21st centuries, manners have gradually become more relaxed and informal. The hosting of dinners and other social gatherings are no longer the exclusive privilege of the wealthy elite (精英), and private clubs are being gradually replaced by more open meeting places. So the manners of the salon (沙龙) are gradually combining with the manners of the pub. Clothing is a good indication of the changes in manners, as can be seen in the following examples.   It is surprising that the wearing of hats indoors by males is once again becoming acceptable. Students in North America often wear baseball caps to class. In many countries the wearing of hats indoors by males was once acceptable even in very polite society, but over the years this became considered as a lower-class behavior. and was thus discouraged in both the middle and upper classes. The young people who wear hats indoors do not realize they are actually restarting a very old cultural tradition.   A comparable development for females is the wearing of jeans. Many females now wear jeans on a daily basis, either at home or at work. Some see this as a symbolic declaration that they are now modern women, not girls or ladies. Some girls, like boys, wear baseball caps both indoors and outdoors.   Sneakers and shorts are now acceptable for either males or females in a variety of non-athletic situations. Some companies have rules requiring informal dress such as jeans or sneakers on Fridays (called “dress-down Friday” or “casual Friday”), and others permit it almost all the time. In these companies, and many others, it is acceptable to call the bosses by their first names. 1 What does the passage mainly talk about?

A、Changes of manners over time.

B、Formal manners in the earlier times.

C、Different manners in different cultures.

D、Development of manners in different classes.

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第8题
阅读理解 判断给出的语句是否正确,正确的在括号内写(T)不符的在括号内写(F) It is amazing to note that the Internet is still such a new device, and

阅读理解 判断给出的语句是否正确,正确的在括号内写(T)不符的在括号内写(F)

It is amazing to note that the Internet is still such a new device, and yet it is one of the fastest and most powerful media tools. But think about it for a moment. On the Internet, a big online company can be run by only two guys in their garage. So it is only reasonable then, that people shopping online would be a little leery of the security levels.

Internet giants such as Microsoft knew consumer confidence was the key to getting virtual (虚拟的) shopping off the ground, and they work hard to make people feel safe to shop online.

Credit card companies, too, quickly saw the potential For online shopping, and have installed things like online shopping insurance for people. If you ever have a problem with your online credit purchases, many credit card companies will happily refund (退还) your money and then set their claws on the company that wronged you。 Now that’s buying power!

There are other bonuses for online shoppers, of course. No line-ups,for one. No annoying mall shopping carts with broken wheels and kids crying because their parents won’t get them what they want.

When shopping on1ine, consumers can sit down, have a coffee, and wear their slippers, not having to worry about their hair or parking, and just clicking through sale after sale.

Comparison shopping couldn’t be any easier. And thanks to courier companies (快递公司) getting in on the act you never need to wait longer than a day or two to get those all important purchases delivered right to your door.

No wonder so many companies are shaking their heads at traditional retailing and instead looking to the “virtual” world to attract online shoppers.

() 26、 The underlined word “leery” in the first paragraph means being very sure.

() 27、 Consumer confidence in online shopping mainly relies on security in shopping.

() 28、 Internet giants, traditional retailers, courier companies and credit card companies have made contributions to the popularity of online shopping.

() 29、 The author think of the current online shopping as safe, convenient and fast.

() 30、 Nowadays many companies are trying to cooperate with the online shoppers instead of traditional retailers.

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第9题
阅读理解:正误判断STOPPING YELLING AT YOUR KIDSParenting is hard. If you're a parent,

阅读理解:正误判断

STOPPING YELLING AT YOUR KIDS

Parenting is hard. If you're a parent, I'm sure that I don't need to tell you that our job is a tough one. When you're managing children, it can be difficult to remember that they are still learning. If you find you are yelling at your kids more often than you want to, here are some ways that can help you reduce the yelling. I've been working on this for the past few months and I have to say, it's been amazing for both the kids and me.

If you are having an argument with your child, you need to make sure you both take the time to really listen. It gives both of you time to think and really listen to each other, which is important. Kids are more likely to listen to you if you listen to them!

One of your biggest struggles is to remind yourself of appropriate expectations. You can't expect that your youngest acts as responsibly as your oldest. You should lower what you expect – taking into consideration things like their age – it can make a big difference.

You should do your best to take a moment before yelling and take in a deep breath. It makes a world of difference for you. Instead of yelling, you'd better whisper. It can also help diffuse any situation by making things quieter, not louder. Besides, the more time you spend with your kids, the better you'll get at communicating with them. You're both more likely to understand each other.

If your children aren't listening or it seems they only don't listen to you, you don't take it personally. You should remind yourself that your kids are still learning and they're not going to be perfect.

操作提示:句子正确选择下拉选项框为“T”;句子错误选择下拉选项框为“F”。

1. As a parent, you may know that parenting is an easy job. {T、F}

2. Listening to each other is a good way to stop argument between parents and their kids. {T、F}

3. Usually younger kids behave less responsibly than elder children.{T、F}

4. Parents should lower their expectations for their kids. {T、F}

5. Both yelling and whispering can help make things quieter. {T、F}

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第10题
阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。Angry customers te

阅读理解:阅读下面的短文,根据文章内容从A、B、C三个选项中选出一个最佳选项。

Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:

Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.

Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.

Show that you careA、Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.

Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.

The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.

1. At whom do angry customers tend to aim their dissatisfaction and complaints? {A、B、C}

A. staff members

B. company managers

C. those who accompany them

2. When a customer shouts rudely at you, you should {A、B、C}.

A. argue back and protect yourself

B. keep quiet and leave the customer alone

C. keep calm and listen carefully to the customer

3. The underlined sentence “Use your ears more than your mouth” means {A、B、C}.

A. Your mouth is not more important for you than your ears.

B. You should listen more than you speak.

C. You should talk more than you listen.

4. When dealing with an angry customer, which is NOT the right attitude? {A、B、C}

A. Be concerned.

B. Be patient.

C. Be amused.

5. Which of the following statements is true according to the passage? {A、B、C}

A. When the customers complain, you needn’t listen carefully.

B. You needn’t say sorry to those angry customers.

C. You should relax yourself and try to understand the angry customers.

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