【填空题】Office (1) is the application of computer ...
【填空题】Office (1) is the application of computer and communications technology to improve the productivity of clerical and managerial (2) workers. The major functional components of an office automation (3) include text processing, electronic mail, (4) storage and retrieval, personal assistance features, and (5) management. These may be implemented on various types of (6) and usually include a video display (7), input devices, and a hard-copy output device for “letter-quality” printing, etc. Initially, systems sold by (8) manufacturers were aimed at clerical and secretarial personnel. These were mainly developed to do (9) processing and record processing (maintenance of small sequential files, such as names and addresses, which are ultimately sorted and merged into (10)).