Tony: What would you do if you were me？Bill: ______ take my advice？

Tony:That would be great. Working in a bank will be well-paid.

Gnace:（）What are you doing now？

Toay: l am an intern at 1BM Company, and I plan to go to university nest year.

Grace: Good luck. Let's keep in touch

A、l am not sure yet.

B、I hope so.

C、What is you major？

D、I think you are right.

(d) Family owned and managed businesses often find delegation and succession difficult processes to get right.

What models would you recommend that Tony use in looking to change his leadership and management style

to create a culture in the Shirtmaster Group better able to deal with the challenges it faces？ (10 marks)

根据以下材料回答第 1～5 题：

A．What about you？

B．Would you like black tea？

C．Do you have any eggs，madam？

D．Would you like something to eat？

E．Black tea or iced tea？

F．Can I help you？

G．Thank you very much．

H．It is very tasty．

第 56 题 Woman： 1

Ben：Yes，madam．What would you like to drink，Tony？

Tony：I'd like some tea．

Ben： 2

Tony：Iced tea，please． 3

Ben：I'd like some lemonade． 4

Tony：Yes，I'd like a pizza，please．

Woann：What would you like on it，sir？

Tony：Mushrooms，green peppers and onions，please．

Ben：All right， 5

Woman：Yes．

Ben：We want a cup of iced tea，a glass of milk，a glass of lemonade，a pizza and two eggs，please．

Woman：OK．

lowing dialogue by blackening the corresponding letter on the answer sheet.

A. I think so.

B. Don't mention it.

C. Please take it easy.

D. What's the matter？

E. And you？

F. I'd love to.

G. But he panned to.

H. Me, too.

56. Tony: Would you be interested in going for a picnic with us on Saturday？

Tom: ______. But I have to hand in my term paper next Tuesday, you know.

Ⅴ. Daily Conversation (10 points)

Direction: Pick out the appropriate expression from the eight choices and complete the following dialogue by blackening the corresponding letter on the answer sheet.

A. I think so.

B. Haven't seen you for ages.

C. Please take it easy.

D. Don't mention it.

E. Coffee, please.

F. That's just what I am thinking.

G. No problem.

H. I would if I could.

56. Tony: Will you help me with my math problem after school？

Tom:______. You know I like math.

Woman：___56___

Ben：Yes，madam．What would you like toDrink，Tony？

Tony：Id like some tea．

Ben：___57___

Tony：Iced tea，please．___58___

Ben：Id like some lemollade．___59___Tony：Yes，Id like a pizza，please．Woman：What would you like on it，sir？

Tony：Mushrooms，green peppers and onions，please．Ben：All risht，___60___

Woman：Yes．

Ben：We want a cup of iced tea，a glass of milk，a glass of lemonade，a pizza and twoeggs，please．

Woman：OK．

56.__________

A．What about you？B．Would you like black tea？C．Do you have any eggs，madam？D．Would you like something to eat？E．Black tea or iced tea？F．Can I help you？G．Thank you very much．H：It is Very tasty．

57.__________

A．What about you？B．Would you like black tea？C．Do you have any eggs，madam？D．Would you like something to eat？E．Black tea or iced tea？F．Can I help you？G．Thank you very much．H：It is Very tasty．

58.__________

A．What about you？B．Would you like black tea？C．Do you have any eggs，madam？D．Would you like something to eat？E．Black tea or iced tea？F．Can I help you？G．Thank you very much．H：It is Very tasty．

59.__________

A．What about you？B．Would you like black tea？C．Do you have any eggs，madam？D．Would you like something to eat？E．Black tea or iced tea？F．Can I help you？G．Thank you very much．H：It is Very tasty．

60.__________

A．What about you？B．Would you like black tea？C．Do you have any eggs，madam？D．Would you like something to eat？E．Black tea or iced tea？F．Can I help you？G．Thank you very much．H：It is Very tasty．

请帮忙给出每个问题的正确答案和分析，谢谢！

Ⅴ. Daily Conversation (10 points)

Direction: Pick out the appropriate expression from the eight choices and complete the following dialogue by blackening the corresponding letter on the answer sheet.

A. How's everything going？

B. I'd like to.

C. So did I.

D. Yes, but why？

E. Coffee, please.

F. That's too bad.

G. It's very disappointing. H. Eat what you want.

56. Tony: Would you care for skiing with me at the weekend？

Tom: Well,______. But you have to teach me how to ski first.

Dear Sir:

How would you like to increase the efficiency of your office staff by 10% this summer？

Tests in over 80 business offices using Glux air conditioners have proved that staff efficiency in these offices increased by 10% after the Glux was installed. As the increased staff efficiency means greater profits, you will therefore get back your cost within a limited period of time.

The price of the air conditioner is very competitive, 5% lower than that of similar products in the market. If you would like to spread the cost, you have two years to pay up. In addition, improvements in the new model will also make your operating costs low.

Won't you call and ask us to send you our technical personnel to identify your specific needs and do the installation？ Each day's delay costs you money.

Yours Faithfully,

Tony Smith

Chief seller

What is the purpose of the letter？

To sale ______.

t commercial applications？

TONY: Well, we're going to demonstrate the nutrient film technique which is popular with some commercial growers, particularly for the cultivation of crops such as runner beans and tomatoes. Producers would really like to see some innovation in the cultivation of potatoes and yams too but obviously this technique is only suitable for those crops which grow above ground.

LECTURER: What about peas？

TONY: Well, we found peas were awfully tricky to grow using this method although we're still unsure as to the reason.

LECTURER: Where's the exhibit？ I don't see it anywhere.

ANNIE: Well, that's because we haven't finished it yet because we're going to have to procure some mature plants first. We didn't think far enough ahead to have started them off earlier. And when we do get them, we'll have to handle them carefully.

TONY: Yes, because when our model is finished, you'll see how the plants are held in position by a plastic tube which almost encloses them completely and is quite loosely fastened around the stems.

LECTURER: Yes, and the feeding or watering system？

ANNIE: Well, it's a bit different—on a large scale like this, you need to have the food solution trickle down through the tubes...

TONY: Yes, but the solution must also be rich in oxygen...

LECTURER: And what—it just bathes the roots？

TONY: That's one way of doing it.

LECTURER: What's the other way？

TONY: You can have the solution moistening a substratum of rock wool at the bottom of the container.

LECTURER: Rock wool？

TONY: It's the same as mineral wool—you know a lightweight, fibrous material—the kind of thing used for insulation. Or, you can use a layer of paper fiber.

LECTURER: Oh, yes...something that has the capacity to absorb the solution, right？

ANNIE: Well, you do need to experiment a little. For example, we tried coconut fiber...

TONY: But it just didn't have the properties we were looking for...

LECTURER: I see.

TONY: In our display you'll only see the basics—the kind of thing that can be done at home in the back yard, but commercial enterprises do need a lot more equipment and the media used in substrata are constantly changing as new developments are made. The cost of upgrading is ongoing.

ANNIE: And there's always the potential of outright failure when changing systems from one you know and understand to an innovative one.

LECTURER: Of course. There's no room for guesswork in business—you have to try to get everything right first time.

Which TWO kinds of produce are especially suited to the nutrient film technique？

A．peas

B．beans

C．potatoes

D．yams

E．Tomatoes

(26)

on through mutual cooperation. The key is for one party to offer the other party something that they will perceive as valuable but which does not harm the party conceding it. ______【46】In this way, both sides will win. Unlike traditional negotiations in which the negotiators have an adversarial relationship, in a win-win negotiation, they view each other as collaborators who are working toward a mutual goal. ______【47】

One case study of a win-win negotiation is often cited as an example. Tony had an idea for a computer game but was unable to develop it because of constraints on his time and limitations in funding. In the negotiations with a large company to produce the game, Tony and the company made several offers and counteroffers(买方提出还价) in order to arrive at a mutually beneficial agreement. ______【48】He agreed to accept their offer if they would concede an additional share of the future revenues. ______【49】Because they continued to negotiate toward a win-win situation , both parties were able to decrease their risk and increase their revenues, sharing in the success of the game. ______【50】In short, both parties won.

A. Although Tony could have become angry about the original offer of $ 12, 000, he made a counteroffer.

B. Effective negotiation helps you to resolve situations where what you want conflicts with what someone else wants.

C. After the terms have been agreed upon, it is much more likely that the relationship will continue to develop with a view to cooperating with each other to insure the continuing success of both parties.

D. The company was very pleased with their return on investment, and Tony was able to launch his own game design company.

E. This, in turn, provides an incentive for the other side to make a similar offer.

F. When the company reviewed his counteroffer, they conceded that he should receive a share and offered slightly less than Tony had proposed.

(46)