Some nonverbal messages are consistent with accompanying verbal message, which is the_
A、complementing
B、contradicting
C、regulating
D、accenting
A、complementing
B、contradicting
C、regulating
D、accenting
A.Complementing
B.Contradicting
C.Substituting
D.Regulating
此题为判断题(对,错)。
A. effective
B. unique
C. relative
D. misunderstanding
One occasion when most people notice the importance of nonverbal communication is when they are talking on the telephone. There is an unwritten rule of telephone conversations that the listener must supply frequent and regular confirmation that he or she is listening. This is done by saying Aha, Mmhm, Yes, I see, and so on. Failure to do this often enough may result in the speaker interrupting him or herself to ask if the other person is" still there". In face to face conversation, this is unnecessary, as attention and understanding are conveyed silently, chiefly by eye contact and posture.
Another situation where the importance of nonverbal communication becomes clear is during cross cultural communication. It is an instructive experience to travel in a foreign country whose culture is very different from one's own. Does one shake hands, bow, touch, point, wink, and se on, or are some or all of these behaviors considered rude? How long can eye contact be maintained without indicating something more than polite interest? How close does one stand before being disrespectful or too intimate, how far away before being thought cold or hostile? Features like these can sometimes be more important in a second language than grammatical accuracy or a good accent.
You can use several ways to communicate with others except ______.
A.using language
B.making eye contact
C.by the posture
D.using ear contact
【M1】
Nonverbal Thinking in Engineering
Many objects in daily use have clearly been influenced by science. However, their form. and function, their dimensions and appearance, were determined by technologists, designers, inventors, and engineers using nonscientific modes of thought. Many features and qualities of the objects that a technologist thinks about cannot be reduced to clear verbal descriptions; they are dealt with in the mind by a visual, nonverbal process. Pyramids, cathedrals, and rockets exist not because of geometry or thermo-dynamics (动力学), but because they were first the picture in the minds of those who built them.
The creative shaping process of a technologist's mind can be seen in nearly every artifact (人工制品 that exists. For example, in designing a diesel engine, a technologist might express individual (个人的) ways of nonverbal thinking on the machine by continually using an intuitive (直觉的) sense of rightness and fitness. What would be the shape of the combustion chamber (燃烧室)? Where should the valves (阀) be placed? Such questions have a range of answers that are supplied by experience, by physical requirement, by limitations of available space, and not in the least by a sense of form. Some decisions, such as wall thickness and pin diameter, may depend on scientific calculations, but the nonscientific component design remains primary.
Design courses, then, should be an essential element of engineering curricula. Nonverbal thinking, a central mechanism in engineering design, involves perceptions, which is the special technique of the artist, not the scientist. Because perceptive processes are not assumed to need "hard thinking", nonverbal thought is sometimes seen as a primitive stage in the development of cognitive processes and inferior to verbal mathematical thought.
If courses in design, which in a strongly analytical (分析的) engineering curriculum provide the background required for practical problem-solving, are not provided, we can expect to encounter silly but costly errors occurring in advanced engineering systems. For example, early modes of high-speed railroad cars loaded with high-tech controls were unable to operate in a snowstorm because the fan sucked snow into the electrical system. Random failures that bring automatic control systems into trouble are a reflection of the chaos that results when design is assumed to be primarily a problem in mathematics.
The passage is mainly concerned with
A.the modes of thinking that are used by technologists.
B.the importance of nonverbal thinking in engineering design.
C.the new role for nonscientific thinking in engineering.
D.the difference between the goals of engineers and those of technologists.
"Researchers have suggested that when there is an incongruity between the verbal and the nonverbal message, we tend to believe the nonverbal one," according to Patton and Giffin, authors of Decision Making Group Interaction. In videoconferencing, hand and arm movement as well as other gestures can illustrate an idea or express an emotional state. More important, facial expression and eye movement can communicate valuable information that is lost in a mere telephone conversation. According to Goss and O'Hair, authors of Communicating in Interpersonal Relationships, Seven research projects in nonverbal communication have indicated that the face may be the most important body area through which nonverbal cues are conveyed. More accurate communication is achieved by facial expression and nonverbal cues.
"Today's business professionals spend more than 50 percent of the time in meetings, and nearly half of that time they feel is unproductive. Can you imagine as a resource manager spending money on travel for meetings that professionals feel are unproductive?" said Francine Savage, New Business Development Manager of 3M visual System Division. Savage suggests that money invested in videoconferencing equipment will eventually be recouped via the saving from not sending employees to meetings.
Some organizations will have to invest significant capital to take advantage of this powerful technology. Such is not the case in the Office of the ASARDA. Its information management office has been building a dynamic videoconferencing program for the past 4 years. There are now more than 60 desktop videoconferencing units installed on individual workstation and 12 conference room systems. At heart of the program is a multipoint control unit equipped with the latest software and options. This allows us full control and flexibility to support ASARDA's multipoint conferencing needs.
The power of videoconferencing lies in that it can ______ .
A.enhance the communication
B.increase productivity
C.understand the real meaning of the other party
D.all of the above
When Americans are talking, they expect others to respond to what they are saying. To Americans, polite conversationalists empathize by displaying expressions of excitement or disgust, shock or sadness. People with a "poker face", whose emotions are hidden by a deadpan expression, are looked upon with suspicion. Americans also indicate their attentiveness in a conversation by raising their eyebrows, nodding, smiling politely and maintaining good eye contact. Whereas some cultures view direct eye contact as impolite or threatening, Americans see it as a sign of genuineness and honesty. If a person doesn't look at you in the eye, American might say, you should question his motives—or assume that he doesn't like you. Yet with all the concern for eye contact, Americans still consider staring—especially at strangers—to be rude.
What the author discussed in the previous section is most probably about ______.
A.classification of nonverbal communication
B.the reasons why people should think about space
C.the relationship between communication and space
D.some other cultural aspects of nonverbal communication
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