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提问人:网友smallc 发布时间:2022-01-07
[主观题]

According to the author, who is the good reader?A.The slow reader.B.The rapid reader.C.It

According to the author, who is the good reader?

A.The slow reader.

B.The rapid reader.

C.It is not mentioned.

D.It all depends.

简答题官方参考答案 (由简答题聘请的专业题库老师提供的解答)
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第1题
in real world, only bad acquisitions are an everyday occurrence.
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第2题
Choose the most relevant picture. Wǒ yòng le liǎng gè xiǎoshí xiě zuòyè。 我用了两个小时写作业。

A、

B、

C、

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第3题
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第4题
You will use the direct strategy for your message when the bad news is not damaging, when the receiver might overlook the bad news, when directness is preferred, and when

A、the bad news threatens the customer relationship.

B、the bad news is unexpected.

C、firmness is necessary.

D、the bad news will provoke a hostile reaction.

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第5题
Which of the following is the most important part of a negative message?

A、A positive, forward-looking closing

B、A neutral buffer

C、An explanation of the reasons for the bad news

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第6题
Joey must send a bad-news message to a client, telling her that he will be unable to meet a delivery deadline. What should Joey do first?

A、Select a soothing color of stationery for the message.

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C、Write his buffer statement.

D、Analyze the bad news to see how it will affect his reader.

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第7题
Which of these patterns is typical for bad-news messages presented in the indirect strategy?

A、Buffer, reasons, bad news, and goodwill closing

B、Buffer, bad news, and goodwill closing

C、Explanation, bad news, buffer, and closing

D、Bad news, explanation, and goodwill closing

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第8题
Which of the following bad-news letters is best suited to a direct strategy?

A、An announcement of changes in business services

B、A layoff notice for a long-time employee

C、A denial of benefits on an insurance claim to an angry customer

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第9题
The direct pattern, with the bad news first, would be appropriate when you are

A、cancelling your weekly sales meeting.

B、informing employees of a major increase in their health insurance premiums.

C、turning down a request for a charitable contribution.

D、denying a customer's request for a credit increase but wanting to continue business with the customer.

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第10题
Porter Grace, RN, is declining an invitation to speak about the health benefits of juice bars at the fall conference of the Health and Fitness Trainers Association (HAFTA). Which of the following is the most effective buffer?

A、I must decline HAFTA's invitation to speak at its fall conference.

B、HAFTA members must be looking forward to your annual fall conference to be held in Phoenix this year.

C、Because you requested only the benefits of juice bars, as a registered nurse I am not the speaker you need; perhaps you should contact a juice-bar salesperson.

D、I am delighted to receive your invitation to speak about health benefits of juice bars at HAFTA's fall conference!

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