A.Write a letter for the woman.B.Take the woman to the office.C.Drive the woman home.D.
A.Write a letter for the woman.
B.Take the woman to the office.
C.Drive the woman home.
D.Finish the report for the woman.
A.Write a letter for the woman.
B.Take the woman to the office.
C.Drive the woman home.
D.Finish the report for the woman.
To join ELTECS-Chi-L, one could ______.
A.write a letter to Ma Zhigang
B.telephone Ma Zhigang
C.send an e-mail to Ma Zhigang
D.all of the above means
What's the woman going to do?
A.Write a letter under the tree.
B.Stay inside.
C.Look for a job (工作,职责).
A.write
B.to write
C.written
D.wrote
In the past it was expected that first job hunters would ______.
A.write an initial letter giving their life history
B.pass some exams before applying for a job
C.have no qualifications other than being able to read and write
D.keep any detailed information until they obtained an interview
A.write
B.am writing
C.writes
D.am write
A.write a firm letter of complaint to the store of purchase
B.show some written proof of the purchase to the store
C.complain personally to the manager
D.threaten to take the matter to court
In the past it was expected that first-job hunters would______.
A.write an initial letter giving their life history
B.pass some exams given by the employer
C.have no qualifications other than being able to read and write
D.keep any detailed information until they obtained an interview
听力原文: Most reliable companies pay close attention to customers' mails, particularly from dissatisfied customers. But writing letters to a company is one thing; getting the company to do what you want is another. And it requires a certain amount of know-how to persuade a manufacturer to repair your broken toaster or to make an adjustment on your mishandled airplane reservation.
First, you must observe certain principles. The most important is that you must deal with a reliable company. If you buy something from a fly-by-night retailer, you have to accept the fact that you have thrown away your money.
Second, if the product carries a warranty, be sure that you understand its terms. The warranty is an insurance policy, and the customer pays for that insurance when he pays for the product. If a product becomes defective a few weeks after the warranty has run out, some companies may make the adjustment, only for the sake of good will.
Third, let the company know in no uncertain terms that you are disgusted with its product or service, more often than not, customers who write in anger sometimes forget to include important information that the company needs in order to correct the situation. If that information is lacking, all the anger in the letter will get you nowhere. On the other hand, a simple, calm, factual and reasoned letter can usually help you to achieve the desired end.
(23)
A.Write an angry letter to the company.
B.Make sure that the product carries a warranty.
C.Deal with a reliable company.
D.Get the company to make an adjustment.
A.write for
B.copy down
C.describe
D.say something
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