So team members are expected to share 15) ______________ freely

A、A mix and balance of team roles

B、Nine members, so that all roles are filled

C、A focus on functional/task roles, not process roles

D、As few members as possible

（) the team might qualify for the finals its members practiced five hours a day.

A、That

B、For

C、In order that

D、So that

A．A mix and balance of team roles

B．Nine members, so that all roles are filled

C．A focus on functional/task roles, not process roles

D．As few members as possible

How to prevent and resolve conflicts？ (More than one correct answer)

A.Make sure each team member is shouldering an equal share of the work burden so no one feels frustrated or resentful.

B.Have a clear set of rules and responsibilities team members need to follow.

C.Make sure the team leader resolves conflicts effectively.

D.If the team leader can’t resolve the dispute, bring in a management team leader or consultant to act as a mediator.

Which statement of the following is NOT true？

A．Joey knew his trouble, so he doubled his efforts.

B．Only seven members out of the team could go out for cross-country team.

C．The doctors predicted Joey would never run very well.

D．Joey could run as well as the children in his neighborhood.

Build a Team

Creating the right team is imperative to your success. A team is comprised of people who can bring necessary skill sets to the venture. A team is different from partners. Partners are financially and legally tied to the venture while team members are brought in to create and continue the process. Team members can be employees or sub-contactors.

These are people you can control—you get to pick them. You can use their services for as long as you like. If they don't work out as planned, you can find a different team member or you can find a place on the team where this person can be more effective.

Creating the right environment for the team is equally important. (8) .Team members must have the same values as that of the venture and they must follow the same code of conduct consistent with your desired outcome. They must truly want the venture to be a success and feel that they are a part of that success, and they must work well with others. Differences are encouraged only if they are presented in a positive fashion, recognising the efforts of the others.

(9) .This does not mean extra hours; it means working with heart and soul, working with the creative minds flowing, working with a positive mental attitude, and working together with the others so that all are winners.

What ideas do you have that will create a positive, successful team？ How can you create this team and have each person feel that they are as important a part of the success of the venture as you are？ Study successful entities to find out how they treat their team members. Find out what motivates team members in successful entities to keep them successful—is it money, power, trust, fear, etc.？ (10) .

You should write out all the positions of your team and keep updating it as when you grow you will need to change out some positions on your team. This is a big mistake that people make as they grow. They keep the same team members that were effective when they were small and they do not re-evaluate the need for replacing members who have not grown to the levels where they are now needed. (11) .Just like upgrading your peer group, always be open to and active in upgrading your team members.

If you are just starting out, then make your team as simple and complete as possible. Just be sure that your team members are able to excel and have knowledge in the industry and direction you are going in. (12) .If you find you are doing so, you have made a mistake and replace them right away.

A．The last thing you want to do is to have to micromanage your team members.

B．Your team members must be proactive to your needs and outcome.

C．Each team member must give more than they are asked for in their areas of expertise.

D．People will give their best when they feel that their services are being valued and that they are entrusted with producing a part of the success of the venture.

E．Therefore, the overall team growth is limited by the lack of ability of one or more members.

F．Thinking these things out before you create the team will help you in putting together the right team for your venture.

(8)

embers contribution. So team spirit is of great importance in the present society. What do you think of team spirit？ Write an essay of about 400 words on the following topic: On Team Spirit In the first part of your essay you should state clearly your main argument, and in the second part you should support your argument with appropriate details. In the last part you should bring what you have written to a natural conclusion or make a summary. Marks will be awarded for content, organization, grammar and appropriateness. Failure to follow the above instructions may result in a loss of marks.

？Read the following passage consisting of four paragraphs (A-D).

？Which paragraph (A, B, C or D) does each statement (1-7) refer to？

？For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.

？You will need to use some of these letters marc than once.

Conversations Can Be the Key to a Manager's Success

A. Retaining top talent is one of the greatest challenges in today's corporate world. And managers play a critical role in influencing an employee's decision to stay with, or leave, a company. So what can managers do to help？ They should listen. Smart managers realize they have to make listening a priority. If they don't, team members may become disgruntled and Use other channels to communicate their messages which can send ripples throughout an organization. Managers who lack opportunities to listen, really listen, to the issues expressed by team members, can create opportunities through regular conversations.

B. How often should you have conversations？ Depending on the size of your team, have at least one or two uninterrupted conversations a month with each team member. Having regular conversations will go a tong way to establish trust and build healthy relationships between you and your team members. These informal meetings typically last half an hour or so. They 'allow you to stay on top of important issues, to be more attuned to the individual's needs and goals and to offer ongoing support. Frequent one-on-one meetings can also help to eliminate any surprises to you or the other person.

C. With so much going on in the workplace, it may be challenging, to concentrate on the issue that needs the most attention. Avoid tangential issues. As a manager, your time is limited, so make the most of it. Being clear about the objective of the conversation will help to keep the discussion on track. Remember what may be an important issue to a team member may be less so to you: however, the individual may need your support working through that issue to focus on more important goals.

D. Keep the discussion focused on the future — what needs to happen and what is likely to happen. This is not the time to get bogged down in what has happened in the past or to review performance history. Instead the conversation should be designed to help the ream member move forward and take action on specific issues that are most relevant. Take a collaborative approach to exploring possibilities.

A manager should have a clear goal before talking to employees.