![](https://lstatic.shangxueba.com/jiandati/pc/images/pc_jdt_tittleico.png)
Mikhail’s claim has been denied once. Now, he is writing a second persuasive claim letter
A、Appeal to the receiver’s sense of responsibility and pride in the company’s good name.
B、Begin by asking directly for what he wants.
C、Address the letter to a department or "To Whom It May Concern."
D、Show specifically how the receiver or the receiver’s company caused the problem.
![](https://lstatic.shangxueba.com/jiandati/pc/images/jdt_panel_vip.png)