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for, claim, on, in, at, it, that under, with, insurer, insurance, call Dear Sirs,
Thank you for your letter of 20 May with a claim(1)breakages.
Your(2)is for GB￡200(3)the shipment delivered on 18 May to your order No．2423.
The goods were(4)perfect order and properly packed in cardboard boxes．They were then placed in a sealed container(5)our factory． (6) is difficult to imagine how any breakages could occur.
Fortunately, the goods were fully insured(7)our standard policy(8)Lloyds of London, but in order to make a claim we shall need much more information.
Please make a complete inventory of the broken items and send it to us．We shall then contact our(9)．Their agent will probably(10)on you to check the consignment.
I apologize for the inconvenience caused.
Yours faithfully,
听力原文： Can you imagine the earliest films？ Now I'll tell you something about them. The earliest films were short, lasting only one minute or less. People could, for one cent, see simple action films of trains, cars, crowds, on city streets, and similar subjects. Soon 20-minute pictures of pieces of news were being shown in theatres at the end of the regular stage show. Later, films used a new method. They put the beginning of one scene upon the end of the scene before so as to tie a story together. In 1903 a film was made about a story. Much of the action took place at the same time -- The prisoners escaping, the men meeting and planning to catch them -- and the scenes moved smoothly, back and forth, from one scene to another, instead of unnaturally showing each scene separately. This was the earliest successful film. A short time later, theatres showed for five cents a whole hour's pleasure of short films. These films were simple and rough. But at that time people liked these films very much.
Why did the film become successful at the beginning of this century？
A．Because it lasted a whole hour.
B．Because it joined the scenes together in a story.
C．Because the price of the ticket was only five cents.
A．Did you spend a lot of money？
B．Did you have a good time？
C．Do you regret having been there？
D．Do you want to go there again？
W Yes, Brazil has been doing a lot of really good consumer psychology research the last few years. It doesn't surprise me they're starting to appear in the top journals.
M I imagine many of these writers will be at the next consumer research conference, presenting their papers. W I'd imagine you're right. I think it's great. The international perspective really benefits our field.
What does the man comment on？
A．The quality of the writing
B．An accuracy of the research
C．A number of articles from Brazil
D．The influence of a particular university
Everybody may have seen the film "Death on the Nile (尼罗河) ," but nobody can imagine that the writer of the story, Agatha Christie, saved a baby in a most unusual way.
In June 1977, a baby girl became seriously ill in Deleville. Doctors there were unable to find out the cause of her illness, so she was sent to a famous hospital in London, where there were many excellent doctors. The baby was so seriously iii that a team of doctors hurried to examine her without any delay. The doctors, too, were puzzled by the baby's illness, and they also became discouraged. Just then a nurse asked to speak to them.
"I think the baby is suffering from thallium (铊) poisoning," said the nurse~ "A few days ago, I read a story 'A Pale Horse' written by Agatha Christie. Someone uses thallium poison, and all the symptoms (症状) are written in the book. They are exactly the same as the baby's."
"You're very good at observing things, "said a doctor, "and you may be right. We'll carry out some tests and find out whether the cause is thallium poisoning or not."
The tests proved that the baby had indeed been poisoned by thallium. Once they knew that cause, the doctors were able to give her correct treatment. The baby soon got well and was sent back to Deleville. A week later it was reported that the poison might have come from an insecticide (杀虫剂) used in Deleville.
The baby was sent to a hospital in London because ______.
A．her parents were living in London then
B．the hospitals in Deleville were full at that time
C．she was the daughter of a famous doctor in London
D．doctors in Deleville were not sure about the cause of her illness
If you were swayed by someone's looks, would that be wrong？ In the past, people often equated beauty with virtue and ugliness with vice.
Even now, the expression "as ugly as sin" has not quite passed from the language. There is, of course, the equally famous expression "beauty is in the eye of the beholder", to counter it. Most beholders agree what is beautiful — and modern biology suggests there is a good reason for that agreement. Biology also suggests that beauty may, indeed, be a good rule of thumb for assessing someone of either sex. Not an infallible one, and certainly no substitute for an in-depth investigation. But, nevertheless, an instinctive one, and one that is bound to contribute to the advantage of the physically well endowed.
听力原文：M: Sarah, you work in the admissions office, don't you？
W: Yes, I'm...I've been here left years as an assistant director.
M: Really？ What does that involve？
W: Well, I'm in charge of all the admissions of postgraduate students in the university.
M: Only postgraduates？
W: Yes, postgraduates only. I have nothing at all to do with undergraduates.
M: Do you find that you get particular...sort of...different national groups？ I mean, do you get large numbers from Latin America or...
W: Yes. Well, of all the students enrolled last year, neatly half were from overseas. They were from African countries, the Far East, the Middle East, and Latin America.
M: Em. But have you been doing just that for the last 10 years, or, have you done other things？
W: Well, I've been doing the same job. Er, before that, I was secretary of the medical school at Birmingham; and further back, I worked in the local government.
M: Oh, I see.
W: So I've done different types of things.
M: Yes, indeed. How do you imagine your job might develop in the future？ Can you imagine shifting into a different kind of responsibility or doing something...
W: Oh, yeah, from October 1, I'll be doing an entirely different job. There's going to be more committee work. I mean, more policy work, and less dealing with students, unfortunately...I'll miss my contact with students.
(20)
A．An employee in the city council at Birmingham.
B．Assistant Director of the Admissions Office.
C．Head of the Overseas Students Office.
D．Secretary of Birmingham Medical School.
A 11 physician, who was lying on his deathbed, was surrounded by several fellow physicians, who were weeping at his loss. When the 12 man observed it, he comforted them, by saying, "Don't weep, gentlemen, because I must die. It is not such a great loss to the world as you think, for I shall leave three great physicians behind me." Every one of them 13 that he was one of the three. So they pressed him very much, to tell them, who the well-known men were. "They are: Water, 14 and Temperance," he replied. One may easily imagine how surprised and disappointed they were, when they received this 15 answer. 在____11______处填上答案
听力原文：W：Hi，Mike! You missed a great history lecture this morning．Where were you？
M: Oh, I overslept again. This really is becoming a bad habit. What did Professor Brown talk about today？
W: Can you believe it？ We talked about George Washington's false teeth.
M: All I know is that they were made of wood.
W: A professor at a dental school in California recently presented a paper showing that Washington's teeth were made of many things, including, can you imagine, elephant ivory and cow's teeth, but not wood.
M: But why do people say Washington's teeth were made of wood？
W: A set of his teeth that were made of elephant ivory were shown publicly at various exhibitions about a hundred years ago. The ivory had turned a very dark color, and I guess, looks like wood.
M: Yes, I've seen some ivory that was dark brown color.
W: It seems that ivory turns dark easily with age, especially if it's exposed to drinks, such as coffee, tea, or wine. I guess that's how the story got started.
M: What's about cow's teeth？
W: You know cows have teeth just on their bottom jaws. After about five years of biting grass off against their hard up- per jaws, the bottom teeth wear down into the shape of a human tooth.
(23)
A．A student and a professor.
B．Two students.
C．Two dentists.
D．A dentist and a patient.
PART C
Directions: You will hear three dialogues or monologues. Before listening to each one, you will have 5 seconds to read each of the questions which accompany it. While listening, answer each question by choosing A, B, C or D. After listening, you will have 10 seconds to check your answer to each question. You will hear each piece ONLY ONCE.
听力原文：M: Sarah, you work in the admissions office, don't you？
W: Yes, I've been here for ten years as assistant director.
M: Really？ What does that involve？
W: Well, I'm in charge of all the admissions of postgraduate students in the university.
M: Only postgraduates？
W: Yes, postgraduates only. I have nothing at all to do with undergraduates.
M: Do you find that you get particular-sort of…different national groups？ I mean, do you get large numbers from Latin America or…
W: Yes. Well, of all the students enrolled last year, nearly half were from overseas. They were from African countries, the Far East, the Middle East, and Latin America.
M: Em. But have you been doing just that for the last 10 years, or, have you done other things？
W: Well, I've been doing the same job. Er, before that, I was secretary of the medical school at Birmingham, and further back, I worked in the local government.
M: Oh, I see.
W: So I've done different types of things.
M: Yes, indeed. How do you imagine your job might develop in the future？ Can you imagine shifting into a different kind of responsibility or doing something…
W: Oh, yeah, from October 1, I'll be doing an entirely different job. There's going to be more committee work. I mean, more policy work, and less dealing with students, unfortunately—I'll miss my contact with students.
What is the woman's present position？
A．Assistant director.
B．Assistant professor.
C．Director.
D．Professor.
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