Pick up the signal words used to indicate this org...

Pick up the signal words used to indicate this organization. (1) Face to face communication with people of different cultures can be quite tricky because of different communication styles. (2) For example, rules of conversation such as turn-taking and the use of silence differ across cultures. Turn-taking or waiting for someone to finish speaking before one says anything is a sign of politeness in many cultures. However, in some cultures, frequently interrupting someone when speaking may indicate that one has one’s heart in the subject matter, rather than rudeness. Silence may express disagreement or dislike in one culture but agreement or consent in another culture. A lack of awareness of these different rules of conversation can sometimes lead to misunderstandings in communication that can be quite costly in business. (3) For instance, in discussing the terms of a business contract for a building project, the interpretation of silence as agreement when it in fact indicates disagreement on the part of the contractor can lead to serious complications later, causing unnecessary delays and work stoppages which can cost the company hundreds or thousands of dollars.