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提问人：网友voiletlet 发布时间：2022-01-07

[主观题]

Your hotel has planned two training courses: Etiquette Training and Technique Training. Yo

u have been asked by the Human Resources Manager to write a proposal, recommending the course you think would be most useful for the staff.

Write a proposal to the Manager:

saying which course you have chosen

explaining why you feel it would be the most useful and the other is not so suitable

giving your specific recommendations for this training

showing the benefits of the training.

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更多“Your hotel has planned two training courses: Etiquette Training and Technique Training. Yo”相关的问题

第1题

When reserving a hotel room with your check card, you have to decide how much money in you

r account has to be on hold.

A．Y

B．N

C．NG

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第2题

·The staff in your office have decided to spend their holidays together this year．While re

ading the news you are attracted by the advertisement of the Grand Palazzo Hotel in Italy．No one in your office has ever been to Italy．So you want your secretary to contact the hotel through telephone．

·Write a short message to Ms．Emily Malan．your secretary：

·suggesting the visit to Italy．

·give the hotel telephone number to her．

·ask her to contact that hotel．

Write 30-40 words．

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第3题

（a) ISA 300 Planning an Audit of Financial Statements provides guidance to auditors. Plann

(a) ISA 300 Planning an Audit of Financial Statements provides guidance to auditors. Planning an audit involves establishing the overall audit strategy for the engagement and developing an audit plan. Adequate planning benefits the audit of financial statements in several ways.

Required:

Explain the importance of audit planning. (5 marks)

(b) You are the audit senior in charge of the audit of Swandive Co (Swandive), and have been informed by your audit manager that during the year a fraud occurred at the client. A payroll clerk set up fictitious employees and the wages were paid into the clerk’s own bank account. This clerk has subsequently left the company, but the audit manager is concerned that additional frauds have taken place in the wages department.

Required:

Describe procedures which should be undertaken during the audit of wages as a result of the manager’s assessment of the increased risk of fraud. (5 marks)

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第4题

？The staff in your office decided to spend holidays together this year. While reading the

news you are attracted by the advertisement of the Grand Palazzo Hotel in Italy. No one in your office has ever been to Italy. So you want your secretary to contact the hotel through telephone.

？Write a short message to Ms. Emily Malan, your secretary.

？Suggest the visit to Italy

？Give the hotel telephone number to her

？Ask her to contact that hotel

？Write 30--40 words on your Answer Sheet.

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第5题

Write a note of about 50 - 60 words based on the following situation: Suppose your mo

ther has come to see you and tonight you will sleep in the hotel she has booked near your university. Write a note to inform. your roommate Linda of that. Do not sign your own name, using "Jenny" instead. Marks will be awarded for content, organization, language and appropriateness.

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第6题

You are visiting a trade fair in Paris with your boss. You have seen this hotel in a broch

ure.

HOTEL GAUDI

Rambla de Catalunya 38, Paris

The Gaudi is situated in the heart of Paris with its exciting nightlife. The hotel has 150 rooms including 50 business rooms specifically designed for the business traveler and fully- equipped with communication facilities.

The hotel enjoys direct bus and train connections to the airport (35 mins) and the exhibition center (20 mins). Other facilities include express cheek-in and check-out, 24-hour room service, two bars, restaurant, fitness room and full business center.

&8226;Write a memo to your boss:

Mentioning the hotel in the brochure

Describing some of the facilities listed

Saying why you think you both should stay there

Asking hint which dates you should book.

&8226;Write 60 80 words.

&8226;Write oft your Answer Sheet.

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第7题

【填空题】be aware of; chargers; Reserve; consult; b...

【填空题】be aware of; chargers; Reserve; consult; behave 1. Whether you are on your first or your hundredth business trip, it is good to what is considered to be appropriate conduct. 2. As a businessman or businesswoman, you need to know how to appropriately when representing your company. 3. your flights or train tickets, hotel, and if necessary car rental in advance. 4. Before you leave, make sure to buy a guidebook or someone who has recently traveled to your destination to learn about the culture and customs. 5. Don’t forget to include for electronic equipment.

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第8题

Here is a dialogue about laundry service. Please p...

Here is a dialogue about laundry service. Please put the sentence in order to make the dialogue between the guest and the laundry maid. () Excuse me. Do you have any laundry？ The laundry man is here to collect it. () That sounds reasonable. () Thank you. () Please notify in the laundry list whether you need your clothes ironed, washed, dry-cleaned or mended and what time you want to get them back. () Don’t worry, sir. The Laundry Department has wide experience in their work. () I see. What if there is any laundry damage？ Does your hotel have a policy on () No, I have no laundry at present, thank you. () In such a case, the hotel should certainly pay for it according to our indemnity policy. () If you have any, please leave it in the laundry bag behind the bathroom door. The laundry man comes over to collect it every morning. () Not at all. () All right. Thank you for your information.

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第9题

When you apply a job as a receptionist in a five-star hotel, which of the following statements can be best answer for the question “What do you usually do for fun in your leisure time”？

A、I want to do nothing in my spare time.

B、I like watching English TV programs and Movies. With the help of them, I can not only know more about the foreign peoples and cultures, but also my English has been improved.

C、There is nothing I like more than ballet.

D、Smart phone is my best friend after work.

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第10题

Section D

听力原文： I am sorry for the disruption to your journey today. Your flight is BA0059 to Cape Town on 27th August. When flying over Morocco, your aircraft diverted to Barcelona with a medical emergency. Consequently the cabin crew are legally out of flying hours to continue on to Cape Town. The service has therefore returned to Heathrow to allow for a change of crew.

Your new departure time will be 6 : 00 p.m. on 28th August, arriving in Cape Town at 6:40 a.m. on 29th August.

We have arranged accommodation for you at the Renaissance Hotel. Breakfast, lunch and a three-minute telephone call will also be provided for you.

We suggest that you take your hold luggage with you when you go to the hotel. For your transport to the hotel, you will need to make your way to bus stop 15. This is located outside the main Terminal building.

Transport back to Heathrow Terminal 4 has been arranged for 2:15 p.m. Please ensure you and your personal items are ready in the hotel lobby.

Check-in will be available on Zone A from 3: 00 p.m. Passengers travelling in First or Club World may check-in at Zone D or the First check-in zone immediately adjacent.

I don't underestimate the inconvenience and frustration you have been caused. I can assure you we are doing our best to make your wait as comfortable and brief as possible. Thank you very much for your understanding.

BA0059 to Cape Town

Be out of flying hours and make an arrangement

BA0059 to Cape Town might be【21】______for a medical emergency.

Arrive in Cape Town at 6:40 am【22】______.

Arrange【23】______for you at the Renaissance Hotel. Breakfast, lunch and a【24】______will be provided.

When you go to the hotel, you take【25】______and make you way to【26】______.

Please ensure you and your personal items are ready【27】______.

Check-in will be【28】______on Zone A from 3:00pm. Passengers travelling in First or Club World may check-in at【29】______or the First check-in zone immediately

【30】______.

Thank you very much for your understanding!

(16)

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