Phone caller: Hello. Could I speak to Helen? Helen:________A.Speaking.B.I am Helen.C.It's
Phone caller: Hello. Could I speak to Helen? Helen:________
A.Speaking.
B.I am Helen.
C.It's me.
D.This is me.
Phone caller: Hello. Could I speak to Helen? Helen:________
A.Speaking.
B.I am Helen.
C.It's me.
D.This is me.
Phone caller: Hello. Could I please speak to Helen?Helen: ______.
A.Speaking
B.I am Helen
C.It's me
D.This is me
Nurse: _________ Can I help you?
Caller: Hello. My Wife is Dr.Tutiler's patient, and she is not feeling well this morning.
A.Dr.Tutiler's office.
B.This is Mary.
C.Welcome to Dr.Tutiler's office.
D.Thank you for calling.
Receptionist: ______
Caller: Hello. I'd like to book a double-room for next weekend.
A.Hello. Can I help you?
B.Just a moment, please.
C.Good morning, Royal Hotel.
D.Hello. This is Joanne Taylor speakin
Caller: Hello. I'm calling about the package tour to Singapore.
Woman: ______.
A.I'm afraid you have the wrong number.
B.I'm sorry, but I've got nothing to let.
C.Yes, speaking.
D.I'm afraid he is not available right now.
Receptionist: ______ Caller: Hello. I'd like to book a double-room for next weekend.
A.Hello. Can I help you?
B.Just a moment, please.
C.Good morning, Royal Hotel.
D.Hello. This is Joanne Taylor speaking.
Caller: Hello. I'm ringing about the fiat advertised in today's STAR. ______?
Mrs. Green: Yes, it is. Two or three people have rung up about it, but nobody's been to see it yet.
A.Is it still available
B.Is it still empty
C.Is it still free
D.Is it still blank
A.Is it still available
B.Is it still empty
C.Is it still free
D.Is it still blank
听力原文:Now listen, and fill in the spaces.
Man: Good morning. Marketing Department. Peter Menzies speaking.
Woman: Hello. Could I speak to John Fitzgerald, please?
Man: I'm afraid he's not in the office at the moment.
Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.
Man: So, would you like me to give him a message?
Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch. That would be easier. I was originally going to be at ten a.m.
Man: OK. I'll ask him to change it. I'll get back to you with a time.
Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were going to talk about the revised budgets – but I can't see this on the agenda.
Man: OK. I'd better ask him to call you ...
Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today – I won't be back at my own desk until tomorrow afternoon.
Man: Right, I'll give him the message.
Woman: Thanks.
Man: Bye.
Woman: Goodbye.
Look at the note below.
You will hear a woman calling about the arrangements for a meeting.
TELEPHONE MESSAGE
For: John Fitzgerald
Name of caller: Elizabeth Parnell
Date: 7/12/2002
Time: 10.05
Message: Elizabeth will be in the USA until
next Tuesday, for a (9)______
Could you:
Change the meeting to (10)______ on Wednesday.
Add an item to the agenda: the (11)______ ?
Please phone Elizabeth today at (12)______
What happens to the phone call?
A.The caller offers to ring back later.
B.The receptionist takes a message.
C.The receptionist puts the caller through.
How can a caller avoid unintentional calls?
A.By paying in advance
B.By locking the phone
C.By turning off the phone or removing the battery
D.By subscribing to a long distance service
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