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提问人：网友good1120 发布时间：2022-01-07

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Why are store managers often the last to hear complaints？A．Most customers won"t bother to

Why are store managers often the last to hear complaints？

A．Most customers won"t bother to complain even if they have had unhappy experiences.

B．Customers would rather relate their unhappy experiences to people around them.

C．Few customers believe the service will be improved.

D．Customers have no easy access to store managers.

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更多“Why are store managers often the last to hear complaints？A．Most customers won"t bother to”相关的问题

第1题

Why are some banks reaching out to become one-stop financial service conglomerates? What is the potential problem of banks getting too big?

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第2题

The term structure of interest rates assumes that

A、the risk of all assets is the same.

B、the time to maturity for all assets is the same.

C、the coupon rate of all assets is the same.

D、the market value of assets is the same. .

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第3题

The unbiased expectations theory of the term structure of interest rates

A、assumes that long-term interest rates are an arithmetic average of short-term rates

B、assumes that the yield curve reflects the market's current expectations of future short-term interest rates.

C、recognizes that forward rates are perfect predictors of future interest rates.

D、assumes that risk premiums increase uniformly with maturity

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第4题

The liquidity premium theory of the term structure of interest rates

A、assumes that investors will hold long-term maturity assets if there is a sufficient premium to compensate for the uncertainty of the long-term.

B、assumes that long-term interest rates are an arithmetic average of short-term rates plus a liquidity premium.

C、recognizes that forward rates are perfect predictors of future interest rates.

D、assumes that risk premiums increase uniformly with maturity.

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第5题

Conyers Bank holds U.S. Treasury bonds with a book value of $30 million. However, the U.S. Treasury bonds currently are worth $28,387,500. The bank's portfolio manager wants to shorten asset maturities. Which of the following statements is true?

A、The portfolio manager is reluctant to sell the bonds outright since the bank will have to take a loss.

B、The portfolio manager is willing to sell the bonds outright since they are not as valuable as their book value

C、The portfolio manager is willing to sell the bonds outright since they are more valuable than their book value

D、The portfolio manager is reluctant to sell the bonds outright since the bank will have to pay taxes on the gain.

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第6题

The market segmentation theory of the term structure of interest rates

A、assumes that investors will hold long-term maturity assets if there is a sufficient premium to compensate for the uncertainty of the long-term.

B、assumes that the yield curve reflects the market's current expectations of future short-term interest rates.

C、assumes that market rates are determined by supply and demand conditions within fairly distinct time or maturity buckets.

D、fails to recognize that forward rates are not perfect predictors of future interest rates.

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第7题

Conyers Bank holds U.S. Treasury bonds with a book value of $30 million. However, the U.S. Treasury bonds currently are worth $28,387,500. How can the portfolio manager use futures markets to protect against the risk exposure of rising interest rates?

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第8题

Metrobank offers one-year loans with a 9 percent stated or base rate, charges a 0.25 percent loan origination fee, imposes a 10 percent compensating balance requirement, and must hold a 6 percent reserve requirement at the Federal Reserve. The loans typically are repaid at maturity. If the risk premium for a given customer is 2.5 percent, what is the simple promised interest return on the loan? What is the contractually promised gross return on the loan per dollar lent? Suppose this is a loan commitment instead of a spot loan. The back-end fee is 25 basis points on the unused portion of the loan and all other terms are the same. The customer is expected to draw down 80 percent of the commitment at the end of three months. What is the contractually promised gross return on the loan commitment?

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第9题

A bank has made a loan charging a base lending rate of 10 percent. It expects a probability of default of 5 percent. a. If the loan is defaulted, the bank expects to recover 50 percent of its money through the sale of its collateral. What is the expected return on this loan? b. Suppose the bank expects to recover 80 percent of its money through the sale of its collateral. What is the expected return on this loan? c. Compare your results in a) and b), is it correct to say that the bank can always increase the expected return from a loan by requiring more collateral?

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