听力原文：Recorded voice: Thank you for calling Millenium Office Supplies. If you would lik

e to place an order, please press '1'. Your call has been placed in a queue. A customer service operator will be with you shortly.

Woman: Gina speaking. How can I help you？

Man: Oh, hello-I'd like to order some stationery, please.

Woman: And who am I speaking to？

Man: John Carter.

Woman: Right-can I just confirm your account number and the name of your company, John？

Man: Sure! The account number is 6 9 2 4 double 1

Woman: Six nine two four one one. Right, and you're from 'Rainbow Computers？'

Man: No. The company is Rainbow Communications

Woman: Oh, OK, I'll just fix that on the system ... communications. And what would you like to order, John？

Man: Envelopes. We need a box of A4 - that is, normal size envelopes

Woman: White, yellow or manilla？

Man: We'll have the plain white please - but the ones with the little windows.

Woman: OK ... One box - A4 - white - just the one box, was it？

Man: Um... on second thoughts make that two boxes. We go through heaps of envelopes. As a matter of interest. Are they made from recycled paper？

Woman: No. You can't get white recycled paper. The recycled ones are grey and they're more expensive actually.

Man: Right - we'll stick to white then.

Woman: Something else, John？

Man: Yes, we need some coloured photocopy paper. What colours do you have？

Woman: We've got purple, light blue, blue, light green-whatever you want, pretty much. There are 500 sheets to the pack.

Man: Let's see ... Um... we're going to need a lot of blue paper for our new price lists so can you give us 10 packs, please？ Make sure it's the light blue though ...

Woman: 10 packs of the light blue. Anything else that we can help you with？

Man: Um... let me think ... what else do we need？ Um... uh, I'm sure there was something else.

Woman: Pens, paper clips, fax paper, computer supplies, office furniture？

Man: Oh, yes! We need floppy disks - do you have those nice coloured ones？

Woman: Yes, but they're a bit more expensive than the black ones.

Man: That's alright. I'm not paying, anyway!

Woman: Right. Floppy disks. And what about diaries for next year？ We've got them in stock already and it's a good idea to order early.

Man: Er... no - I think we're alright for diaries but something we do need is one of those big wall calendars - you know, one that shows the whole year at a glance. Do you stock those？

Woman: We certainly do.

Man: OK - can you include a wall calendar then, um, with the other stuff？ Um, just make sure it's got the whole year on the one side.

Woman: Sure- and do you have a copy of our new catalogue？

Man: No, I don't, but could you send one. Woman: Yes! I'll pop one in with the order. You'll find it a lot easier to remember what you need if you have our catalogue in front of you next time.

Man: Yes, good idea. And er when can you deliver this？

Woman: Should be with you tomorrow morning.

Man: Can you make sure that it's not after 11.30a.m. because I have to go out at 12 there's only myself here on Fridays？

Woman: Fine - I'll make a note on the delivery docket that they should deliver before half past eleven. Thanks very much.

Man: Thanks.

SECTION 1 Questions 1-10

Questions 1-6

Complete the form. below.

Write NO MORE THAN THREE WORDS or A NUMBER for each answer.

Example:

ORDER PLACED BY: John Carter

ACCOUNT NUMBER 【1】______

COMPANY NAME 【2】______

Envelopes

Size A4 normal

Colour 【3】______

Quantity 【4】______

Photocopy paper

Colour 【5】______

Quantity 【6】______

【1】