题目内容
（请给出正确答案）
A.Romaine.
B.Spinach.
C.Asparagus.
D.Cucumber.
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更多“What cannot be stored in the refrigerator？”相关的问题
What information CANNOT be obtained from the UPC？
A．Manufacturer.
B．Item.
C．Grocery store name.
D．Price.
What are some of the advantages in using credit cards？ People ______.
A．can get what they want and need when they have no money
B．can get things at a store they cannot afford at one time
C．don't need to carry a lot of money
D．B and C
What reason does Peterson give for NOT opening an auto parts store？
A．It might have a negative impact on his business.
B．He cannot find a good person to manage the store.
C．There are too many auto parts stores.
D．He thinks it will be too expensive.
听力原文：W: Excuse me, where can I find a department store？
M: Sorry, I can't help you. I'm not familiar with this area.
Q: What does the man mean？
(2)
A．He has no time to tell her how to get there.
B．He cannot tell her.
C．He doesn't know where to find the department store.
D．There is no department store in the region.
A simple and common method used by many customers is to complain(投诉) directly to the store manager. In general, the" the higher up" the customer takes his or her complaint, the faster he or she can expect it to do settle d. In such a case, it is usually settled in customer's favor, thinking what he or. she complains is just.
Customers should complain in person whenever possible, but if they cannot get to the store, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the customer can show what is wrong with the thing he or she bought in question. If this cannot be done, the customer will succeed best by giving clear information as to what is wrong, rather than by general statement. For example, "The left speaker does net work at all and the sound coming out of the right one is unclear." is better than" This stereo (立体声音响)does not work."
The store manager may advise the customer to write to the producer, ff so, the customer should de this, expressing the complaint as politely and firmly as possible. If a police complaint does not achieve the desired result, the customer can go a step farther. She or he can threaten to take the seller to court or report the seller to a private or public organization in charge of protecting customers'rights.
When a customer finds that what he or she bought has a fault in it, the first thing he or she should do is to ______.
A．complain personally to the manager
B．threaten to make the mater to court
C．write a firm letter of complaint to the store
D．offer some written proof of what he or she bought to the store
【B1】
A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in questions. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo (立体声音响) does not work.”
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
第31题：When a consumer finds that his purchase has a fault in it, the first thing he should do is to ________.
A) complain personally to the manager
B) threaten to take the matter to court
C) write a firm letter of complaint to the store or purchase
D) show some written proof of the purchase to the store
听力原文： What happens when a merchant displays an item in his store window with a price tag on it？ Must the merchant sell the item if the money is offered？ It is a fact of law that a display of goods in a store window is not an offer to sell those goods, which can be accepted by a customer saying he will buy them. Instead, the display is known as an invitation by the merchant to receive offers from potential customers. The customer makes the offer to buy and the merchant may accept that offer. Then the goods are sold. But the merchant need not accept the offer, and without such acceptance, the customer cannot obtain the goods or sue the merchant for not letting him have them.
Unless the seller accepts the offer by taking cash from the customer, the seller is allowed to change his mind. The merchant may want to take back the goods because they have been displayed by mistake or had the wrong price written on them, and he or she would have the legal right to do this.
(30)
A．On the item.
B．In the store.
C．On the window.
D．On the stall.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."
The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.
A．complain personally to the manager
B．threaten to take the matter to court
C．write a firm letter of complaint to the store of purchase
D．show some written proof of the purchase to the store
When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to （）.
A.complain personally to the manager
B.threaten to take the matter to court
C.write a firm letter of complaint to the store of purchase
D.show their written proof of the purchase to the store
听力原文： Shop-lifters can be divided into three main categories: the professionals, the deliberate amateurs, and the people who just can't help themselves. The professionals do not pose much of a problem for the store detectives assisted by closed circuit television, two-way mirrors and various other technological devices. The professionals tend to go for high value goods in parts of the shops where security measures are the tightest. And, in any case, they account for only a small percentage of the total losses due to shoplifting.
The same applies to the deliberate amateurs who are, so to speak, professionals in training. Most of them get caught sooner or later, and they are dealt with severely by the courts.
The real problem is the person who gives way to a sudden temptation and is in all other respects an honest and law-abiding citizen. Contrary to what one would expect, this kind of shop-lifter is rarely poor. He does not steal because he needs the goods and cannot afford to pay for them. He steals because he simply cannot stop himself. And there are countless others who, because of age, sickness or plain absentmindedness, simply forget to pay for what they take from the shops. When caught, all are liable to prosecution, and the decision whether to send for the police or not is in the hands of the store manager.
In order to prevent the incredible growth in shop-lifting, some stores are doing their best to separate the thieves from the confused by prohibiting customers from taking bags into the store. However, what is most worrying about the problem is that it is yet another instance of the innocent majority being penalized and inconvenienced because of the actions of a small minority.
(30)
A．The professionals who go for high value goods cause great loss to the stores.
B．The deliberate amateurs do not pose much a problem for the stores.
C．Those who can't help themselves account for only a small percentage.
D．All of the shop-lifters will be dealt with severely by the courts.
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