听力原文:M: Hello, ABC Company. What can I do for you?W: This is Jenny Black from the Smit
听力原文:M: Hello, ABC Company. What can I do for you?
W: This is Jenny Black from the Smith Company. Can I speak to Peter Haw?
M: Speaking.
W: Mr. Haw, I'm calling about the delivery of the printers.
M: When did you order them?
W: About a week ago. And they should have been here yesterday.
M: I'm sorry about that. Well, let's see what can be done. Your delivery can be delivered tomorrow.
W: Tomorrow morning will be fine. So what time can we expect your truck?
M: Should we say between 10 and 11?
W: Good.
M: My apologies for the delay. Bye.
W: Bye.
(8)
A.To make an apology.
B.To place an order.
C.To ask about delivery.
D.To cancel an appointment.