题目内容
（请给出正确答案）
Could you please tell me your standards when selecting a candidate？
A．opinions
B．criterion
C．criteria
D．understanding
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Reading Comprehension (2)
I am writing to confirm the loss of my credit card(信用卡). I telephoned your office earlier today.
The details of my card are as follows. It is an Apex Silver card in the name of Paul Anderson. The credit card number is 5431 7602 2597 8413. I have had an Apex card since 1994. This card is valid(有效的)from August 2003 to August 2005.
I lost the card yesterday at about 8: 30 in. the evening. The only case I used the card yesterday was to buy three dictionaries at the Dillon's Bookstore in Oxford Street. By accident, I left the card at the shop. When I realized what I had done, I telephoned the shop, but the shop assistants there could not find the card.
Could you please cancel my card immediately and make the necessary arrangements to issue a replacement card to me？ I can be contacted at the telephone number of 347-4587-9056.
Thank you for your assistance.
Yours faithfully,
Paul Anderson
Why does the man write the letter？ To______ the loss of his credit card.
听力原文：M: Good morning. Carlton Repairs.
F: Good morning. This is Handai Export Company.
M: Handai Export Company. That's HANDAL, is it？
F: Yes, that's correct.
M: Could you let me have your phone number, please？
F: Treble 4 05 81.
M: Let me see. 4440581. Got it.
F: Our main printer needs looking at. We're getting constant paper jams. There's obviously something wrong.
M: What model is your photocopier.
F: It's the Panda 203.
M: The Panda 213.
F: No, the Panda 203.
M: I'll arrange for our engineer to call later today.
F: Have you any idea what tune the engineer will come？
M: Between three and five, I think.
？Look at the note below.
？You will hear a man calling about repairing.
REPAIRS
Name: (9) _______
Export Company
Tel Number: (10) _______
Details repairs: Main (11) _______
Requires attention. Constant paper jams.
Model: (12) _______
Visit time arranged: Today; between 3 and 5 pm
Questions 41-45
&8226;Read the email and brochure below．
&8226;Complete the booking form. on the opposite page．
&8226;Write a word or phrase(in CAPITAL LETTERS)or a number on lines 41-45 on your Answer Sheet．
Hi Tracy，
Could you please fill in the form. to book a 2-day team-building event with Wildevent Company for eight of our sales staff？The following is the brochure．I suggest the weekend of 24/25 November．We just need four double rooms and a small meeting room．Could you ask for a coach tocollect us？
Thanks．
Alan
Event Check List：
Location
Day Event or Overnight with Accommodation．
Accommodation no．of delegates(Rooms-shared or single rooms，leisure facilities)．
Dinner Requirements-private，themed or entertainment．
Conference room size and seating Special Needs-meeting room equipment，sound systems，grounds for events．
Transportation-parking，coaches for collection and return of delegates．
Delegate Type一24hr or day delegate．
Tel：01787269819
Booking Form.
Name of Company： SCB COM PANY
Delegate Type： (41)____________．
Number of Participants： (42)____________．
Accommodation： (43)____________．
Conference Room Size： (44)____________．
Transpodation： (45)____________．
(41)
From: Olga_Scott@RegalPlazaAlbany. com
To: Helen_Brown@RegalPlazaAlbany.com
Sent: Wednesday, August 23, 20- 10:18:48 A.M.
Subject: Kelsey's renovation letter
Attachments: KeIsey's_renovation_draft.doc
Helen,
I have drawn up the letter about Kelsey's that you asked for. I have attached it to this e-mail. Could you please give it a read and let me know if it is all set？ I'm not sure that my dates and times in the second paragraph are 100 percent correct, so you might want to pay special attention to that section.
If you could give me your feedback by the end of today, that would be great. Paul is planning to take it to the copier's first thing tomorrow morning to have 3,000 copies made.
Thanks,
Olga
Regal Plaza Hotels and Resorts
Regal Plaza Albany * City Center
1500 State Street
Albany, NY 12200
TEL: (518) 415-0987
FAX: (518) 415-0999
25 August 20-
Dear Regal Plaza Guest:
Thank you for choosing the Regal Plaza Albany for your hospitality needs. We know that you have many choices and appreciate that you have selected our hotel for your stay here in the capital region.
We are continuing our renovations and remodeling of the hotel and will be working on Kelsey's Restaurant starting on Sunday, August 27. Kelsey's will be closed until Wednesday, September 7, when we will re-open for lunch at 11:30 A.M. During this period we will provide the same menu and friendly staff in the Cloister Lounge next to Wilcox's Corner Restaurant. The Cloister Lounge will be open for lunch and dinner throughout this period.
We apologize in advance for any inconvenience this may cause and hope that you will find our temporary offerings to your satisfaction. We hope that your visit will be an enjoyable experience and we welcome your comments. Please let us know if there is anything that we can do to be of service to you during your stay.
Sincerely,
Helen Browne
General Manager
What has Olga asked Helen to do？
A．Sign a letter
B．Review a letter
C．Send a letter to Paul
D．Write a letter for her
听力原文：Woman A: Good morning. Brendon Hotel. How can I help you？
Woman B: Hello. This is Sherry Kinney from Apollo Ltd. I saw the ad for your discount this month and I want to make a reservation on April 5 for a small ceremony.
Woman A: What's the exact time for the. ceremony？
Woman B: From 6 p.m. to 8 p.m..
Woman A: Very good. How many tables you'd like to reserve？
Woman B: 15 tables. Ah... and I don't want to book one of these tables with 10 seats.
Woman A: All right. What about the tables with 4？
Woman B: That would be fine.
Woman A: May I know the number of the guests in case you need some special service？
Woman B: Well, it's about 57. And I believe that there is someone else from my company booking a table for senior managers here. Please don't confuse us.
Woman A: Yes, sure. Could I have your phone number please？
Woman B: It's 0171 674 2341.
Woman A: OK. I'll call you 5 days before confirming your reservation.
Woman B: Thanks. Goodbye.
Woman A: Goodbye.
&8226;Look at the note below:
&8226;You will hear a woman making a reservation for a ceremony.
Brendon Hotel
Reservation Card
Name: Sherry Kinney from Apollo Ltd.
Occasion: a small (9)
Date: (10) from 6 p.m--8 p.m.
Reserve 15 tables with (11) seats each.
Tel: (12) .
F: I'm sorry about this, but I am sure we shall handle this. By the way, I want to ask what exactly the problems are.
M: One of them doesn't have cold air coming out while another one is leaking through the pipe. In fact, it doesn't work at all.
F: I see. We'll send someone over very soon. How about tomorrow afternoon？ We have one service engineer available.
M: That's great. Do you have our address？
F: I don't think so. Can you give it and your name to us, please？
M: Yes, it's Egger, E-double G-E-R. 321, High Street.
F: Could you also give me a contact phone number？
M: Sure, it's 952-7626
F: OK, thank you, Mr Egger. Good-bye.
•Look at the form. below.
•You will hear a man phoning about some repairs.
Service Department
Booking Form
Date: 18/04/06
Caller's name: Gregory Egger
Name of Company: (9) ___________________
Address: 321,High Street
Tel: 952 7626
Machine to be repaired: (10) ___________________
Machine fault: one doesn't have (11) ___________________ and another
(12) ___________________
Date of service: 19th, 4 pm
Hutchison Law Group
Kennedy Avenue #4601, Santiago, Chile
Tel: 2-950-1334 / Fax: 2-950-3055
Dear Valued Customer,
How often do you get legal information that actually relates to the day-to-day running of your business？ Probably, not that often. In contrast, the Hutchison Law Letter offers legal information that you need. The law affects the way you do business from employment right to intellectual property. Thousands of business owners like you read the Hutchison Law Letter.
If you would like to receive a copy quarterly, please return the enclosed card by fax or mail.
The Hutchison Law Letter is published by Hutchison Law Group, a firm of legal professionals, whose exclusive focus is business law. Our clients get timely and creative legal advice and we work hard to provide that service at competitive rates. Our careful attention to reducing overhead costs means an efficient use of resources.
If you need professional legal advice, please keep us in mind. We will respond to your needs.
Thank you for your time and attention.
Sincerely,
Claus Ritter
What type of the reader is the Hutchison Law Letter intended？
A．Small and large business owners
B．Accountants
C．Lawyers
D．Politicians
Please compare Letter A with Letter B, and comment on both of them. Then, revise your favorite one for effectiveness. You might rewrite or add any information if necessary. Letter A Dear Mr Hope Thanks for your tel call yesterday. Glad you agree on the price. We will deliver as soon as we can, probably sometime next month. Yours sincerely Letter B Dear Mr Hope Further to our telephone conversation yesterday, we confirm that we are happy to accept your Order, number 231, subject to the alteration on the price of the giraffes. These giraffes will be charged as quoted as $1.0 each. Your Order should be delivered on Wednesday 1 March at approximately 1500hrs. As you have elected to pay cash on delivery, please ensure that you have the money ready to pay. The total cost of the goods will be $ 20,356. We thank you for your valued order. Yours sincerely
PJ Party
22 Yew Street, Cambridge, Ontario
Tel: 416-223-8900
April 7th, 2009
Dear Valued Customer:
Our records show that you have been a customer of PJ Party Inc. since our grand opening last year. We would like to thank you for your business by inviting you to our preferred customer Spring Extravaganza this Saturday.
Saturday's sales event is by invitation only. All of our stock, including pajamas and bedding will be marked down from 50 — 80% off. Doors open at 9:00 a. m. sharp. Complimentary coffee and donuts will be served. Public admission will commence at noon.
In addition, please accept the enclosed $ 10 gift certificate to use with your purchase of $ 75 or more.
We look forward to seeing you at PJ's on Saturday. Please bring this invitation with you and present it at the door.
Sincerely,
Linda Lane
Linda Lane
Store Manager
pjpartyinc@shoponline. com
All sales are final. No exchanges.
Enclosure: Gift Certificate # 3451 (not redeemable for cash)
What is the purpose of the letter？
A．To invite the addressee to be its customer
B．To persuade the addressee to buy its products
C．To invite the addressee to its Spring Extravaganza this Saturday
D．To give the addressee some gift certificates
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