UPC is the most important invent in last centruy.A.RightB.WrongC.Doesn't say
UPC is the most important invent in last centruy.
A.Right
B.Wrong
C.Doesn't say
UPC is the most important invent in last centruy.
A.Right
B.Wrong
C.Doesn't say
The harder I tried, ______it seemed to solve that math problem.
A.the impossible
B.most impossible
C.the more impossible
D.the most impossible
听力原文:W: So, what special needs do business travelers have?
M: [10] One of the most important things is a quick check-in and check-out. Room service is also very important. [7]Guests often stay in their rooms working and don't have the time to go out to a restaurant, so they want their meals served in their rooms.
W: And what facilities are there in the rooms?
M: Well, nowadays communication facilities are essential, so things like a modem socket and a fax are very important.
W: Yes, of course.
M: The lighting is also very important. [10]As I said, guests often spend their evenings preparing work, so they need good lighting at their desks.
W: And what about facilities in the hotel in general?
M: The bars are important. [8]Corporate guests tend to spend much more time in the hotel bars than tourists. It's very important to provide a business centre, too.
W: What services does the business centre provide?
M: Basic secretarial services such as photocopying and typing. [9]It also coordinates conferences and any catering which is included in them.
W: Right, [10] and what about distance to the airport and city centre? Is that important?
M: Yes. We're in the east of London so we're near City Airport. A lot of our guests have meetings in this area, so they don't want to be near Heathrow Airport or right in the city centre.
Many business guests like to eat in their rooms
A.because it is cheaper than in the restaurant.
B.so they can do more work.
C.so they can watch TV while they eat.
D.because they are tired after the long trip.
palaces, temples, houses and factories) which attract visitors from home and abroad. Most of these tourist sites have
gift shops where visitors can buy mementos and souvenirs of their visit. These souvenirs often include cups, saucers,
plates and other items which feature a printed image of the particular tourist site.
The Universal Pottery Company (UPC) is the main supplier of these pottery souvenir items to the tourist trade. It
produces the items in its potteries and then applies the appropriate image using specialised image printing machines.
UPC also supplies other organisations that require personalised products. For example, it recently won the right to
produce souvenirs for the Eurasian Games, which are being held in Europia in two years time. UPC currently ships
about 250,000 items of pottery out of its factory every month. Most of these items are shipped in relatively small
packages. All collections from the factory and deliveries to customers are made by a nationwide courier company.
In the last two years there has been a noticeable increase in the number of complaints about the quality of these
items. The complaints, from gift shop owners, concentrate on two main issues:
(i) The physical condition of goods when they arrive at the gift shop. Initial evidence suggests that ‘a significant
number of products are now arriving broken, chipped or cracked’. These items are unusable and they have to be
returned to UPC. UPC management are convinced that the increased breakages are due to packers not following
the correct packing method.
(ii) Incorrect alignment of the image of the tourist site on the selected item. For example, a recent batch of 100 cups
for Carish Castle included 10 cups where the image of the castle sloped significantly from left to right. These
were returned by the customer and destroyed by UPC.
The image problem was investigated in more depth and it was discovered that approximately 500 items were
delivered every month with misaligned images. Each item costs, on average, $20 to produce.
As a result of these complaints, UPC appointed a small quality inspection team who were asked to inspect one in
every 20 packages for correct packaging and correct image alignment. However, although some problems have been
found, a significant number of defective products have still been delivered to customers. A director of UPC used this
evidence to support his assertion that the ‘quality inspection team is just not working’.
The payment system for packers has also been such an issue. It was established ten years ago as an attempt to boost
productivity. Packers receive a bonus for packing more than a target number of packages per hour. Hence, packers
are more concerned with the speed of packing rather than its quality.
Finally, there is also evidence that to achieve agreed customer deadlines, certain managers have asked the quality
inspection team to overlook defective items so that order deadlines could be met.
The company has decided to review the quality issue again. The director who claimed that the quality inspection team
is not working has suggested using a Six Sigma approach to the company’s quality problems.
Required:
(a) Analyse the current and potential role of quality, quality control and quality assurance at UPC. (15 marks)
请阅读Passage l。完成第小题。
Teaching children to read well from the start is the most important task of elementary schools. But relying on educators to approach this task correctly can be a great mistake. Many schools continue to employ instructional methods that have been proven ineffective. The staying power of the "look-say" or "whole-word" method of teaching beginning reading is perhaps the most flagrant example of this failure to instruct effectively.
The whole-word approach to reading stresses the meaning of words over the meaning of letters, thinking over decoding, developing a sight vocabulary of familiar words over developing the ability to unlock the pronunciation of unfamiliar words. It fits in with the self-directed,"learning how to learn" activities recommended by advocates of "open" classrooms and with the concept that children have to be developmentally ready to begin reading. Before 1963, no major publisher put out anything but these "Run-Spot-Run" readers.
However, in 1955, Rudolf Flesch touched off what has been called "the great debate" in beginning reading. In his best-seller Why Johnny Can"t Read, Flesch indicted the nation"s public schools for miseducating students by using the look-say method. He said——and more scholarly studies by Jeane Chall and Rovert Dykstra later confirmed——that another approach to beginning reading, founded on phonics, is far superior.
Systematic phonics first teaches children to associate letters and letter combinations with
sounds; it then teaches them how to blend these sounds together to make words. Rather than building up a relatively limited vocabulary of memorized words, it imparts a code by which the pronunciations of the vast majority of the most common words in the English language can be learned. Phonics does not devalue the importance of thinking about the meaning of words and sentences; it simply recognizes that decoding is the logical and necessary first step.
The author feels that counting on educators to teach reading correctly is_________. 查看材料
A. only logical and natural
B. the expected position
C. probably a mistake
D. merely effective instruction
I don't think there is ______ in the book on the desk.
A.something important
B.anything important
C.important something
D.important anything
Hearing Manilas remark on the hat, Anne
A.felt frustrated.
B.doubted her sense.
C.became impolite.
D.contradicted her.
What is the man who was buying stock trying to show?
A.That every penny counts.
B.He is important.
C.He is talktive.
D.That stocks are very important.
The old concerns lose impo~ance and some of them vanished altogether.
A.developed
B.disappeared
C.1inked
D.combined
The writer of this passage thinks that_____ .
A.work with hands is dirty
B.food is more important than education
C.education is not necessary for some people
D.it is better to be a completely uneducated farmer
为了保护您的账号安全,请在“简答题”公众号进行验证,点击“官网服务”-“账号验证”后输入验证码“”完成验证,验证成功后方可继续查看答案!