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提问人:网友josephgeorge 发布时间:2022-01-06
[主观题]

You are a customer service manager in a big supermarket Recently you have received some co

mplaints from customers.

Write a memo to the staff in your department:

informing them about what the customers complain about

pointing out the possible reasons for the complaints

proposing the ways to solve the problem.

Write 40-50 words.

MEMO

To:

From:

Date:

Subject:

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更多“You are a customer service manager in a big supermarket Recently you have received some co”相关的问题
第1题
Recently, you also purchased a company that manufactures a new satellite dish, allowing you to enter into the cable television market. The business is profitable and growing, but the technological unknowns make it risky. BGC considers it a _____

A、cash cow

B、star

C、question mark

D、dog

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第2题
Natural rubber is a kind of .

A、Thermoplastic polymers

B、Thermosetting polymers

C、Saturated polymers

D、Unsaturated polymers

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第3题
Suppose you are in U.K., and you are talking with an English. It’s rude to say ____________________.

A、I have a sister, who is the only child of my uncle.

B、Old sir, would you mind my borrowing your pen?

C、You look older than my grandpa, so you must be in your seventies.

D、All of them.

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第4题
Where you inject the insulin makes a big difference in the absorption level and effectiveness of the insulin.
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第5题
If a firm’s present suppliers are expensive and unreliable in meeting the firm’s needs for parts, components and/or raw materials, it should pursue a ___________

A、horizontal integration Strategy

B、concentration Strategy

C、forward integration Strategy

D、backward integration Strategy

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第6题
Contract Appendix of Employing Foreign Teachers

I.Work assignment

English teaching(listening,speaking,reading and writing)and conducting English comer.

Ⅱ.The salary treatment

1.Monetary salary 4500-5500 yuan/rnonth.The salary will be paid on the 15th of each month with RMB from the day of starting work to the expiration of the contract.In case the time is shorter than a whole month,the payment shall be counted by day。The daily wage shall be 1/30 of the monthly salary(the same with February).No more than 70%of the salary can be changed into foreign currencies monthly.The employed party shall pay the personal income tax in accordance with the Personal Income Tax Law of the People's Republic of China.

2.The host college pays 2,200 yuan for one year's contract for traveling or 1,100 yuan for half year's contract.

3.The medical expenses will be reimbursed by the host college if the amount is no more than 2,200 yuan per year or 1,100 yuan for half year's contract.

4.The host provides the employed with a flat free of charge with bedroom,sitting room, kitchen and bathroom as well as a set of fumiture,TV set,ffidge,washing machine,heater, and kitchen utensils.

5.The host provides the employed with a bicycle.If the bicycle is stolen or damaged, the employed is responsible to have them repaired and/or buy a new one.At the end of the contract the employed should return the bicycle to the host.

6.The host college provides the employed with telephone,computer and printer.The expenses of using telephone will be paid by the employed.

7.For the employed teacher whose period of stay for half a year the host college provides single international flight fare(international economy class for the nearest distance between China and the country of the employed party);for the employed whose period of stay for one year the host college provides double international flight fare(international economy class for the nearest distance between China and the country of the employed party).

Ⅲ. Work time, rest and holidays

1. The host college assigns the employed no more than 20 hours of teaching Monday through Friday each week and the employed works 5 days every week. If more work is to be assigned, the host college must obtain the employed agreement and pay him 40 yuan for each extra working hour.

2. The employed party is entitled to the following holidays and festivals in China: New Year's Day, Spring Festival, May Day, National Day and other holidays stipulated by laws and regulations.

3. The employed party is entitled to the following holidays and festivals according to his nationality: two days off for Christmas and one day off for the National Day of his home country.

4. The employed party under one-year contract is entitled to a four-week paid vacation. The employed party under half a year contract has no paid vacation.

Ⅳ. Sick leave and private affairs leave

1. Certificate from doctors for foreigners appointed by the host college should be presented when the employed party asks for sick leave. If the sick leaves amount to less than 30 days within one-year contract (15 days for half a year contract), the employed shall be paid with 100% of the salary. In case the leaves exceed 30 days, the host college has the right to terminate the contract.

2. Private affairs leave absence of the employed party shall be approved by the host college. The host college will deduct the salary by day. In case of absence from work without the host college's permission, three days' pay will be deducted for each day absent. For serious circumstances, the host college has the right to terminate the contract and investigate the liability of the employed party for violation of the contract.

Ⅴ. The employed party's responsibilities

1. The employed observes the regulations of host college and the regulations for foreign teacher apartment.

2. Teach classes as designated by the host college.

3. Prepare individual lesson plans as well as teaching plan for semesters according to the host college teaching plans and textbooks.

4. Dress professionally. No shorts, vest or slippers in classrooms.

5. Start and end classes promptly. Notify the host college at least three hours ahead of time if unable to teach a class because of illness.

6. Spend time on preparing for classes, grading homework, preparing and grading exams, and other teaching-related activities.

7. Participate in conferences and meetings of the college.

8. Take blood test and physical examination as required by Chinese laws.

9. Keep the apartment tidy and clean. Pay for damages done to furniture inside the apartment.

Ⅵ. The probation period of the contract

The probation period of the contract shall be 30 days. In the probation period, if the host college finds out the employed party is unfit for the assignment specified in the contract for reasons of health or professional ability, the host college has the right to terminate the contract.

Ⅶ. Others

1. The host college responsible for renewing the employed visa or changing a tourist visa into a working visa, a residence card for foreigners, and a foreign expert certificate. The host college pay for all the costs involved. The employed party shall pay for all the costs involved in obtaining a visa to return to China if the employed is traveling outside of China on his own during holidays. The Public Security Bureau shall impose a fine if the employed visa is not renewed in time. If the delay is caused by the host college, then the host college shall pay the fine; if the delay is caused by the employed party, then the employed party shall pay the fine.

2. This appendix has equal validity of the standard contract and comprises an integral part of the contract.

(the signature of the host college)     (the signature of the employed party )

年  月  日             month  day  year

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第7题
听力原文:In your country, is there one chief mode of transport or do two exist side by side on an equal basis? For example, in some countries rail and highway work together, in others rail and canal barges work together, etc.

(17)

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