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提问人:网友Chenshan2019 发布时间:2022-01-06
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Customer service is the service or care that a consumer receives before, during and af

ter a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____

Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.

Top notch service will create______2___and a returning customer, which is what we all must strive for.

Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.

Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.

A. vitalB. optionalC. priorityD. offeredE. loyalty

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更多“Customer service is the service or care that a consumer receives before, during and af”相关的问题
第1题
Which of the following ones are the major features of the movie industry during the Golden Age of Hollywood?

A、Western

B、Animated cartoon

C、Musical

D、Slapstick comedy

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第2题
When concerned parents protest the excessive sex or violence on television, they often seek control of television from some outside agency. Our research, however, suggests that the most effective control of TV' s influence on children can be exerted from within the home.

We have found that there is major obstacle that parents need to overcome in connection with TV viewing. Surprisingly enough, we are going to advocate that parents act rudely—at least as fat' as the TV set is concerned. Most of us have been socialized all our lives with the warning "Don' t interrupt when someone else is speaking." Yet our ancestors never imagined a mechanical visitor sitting in the middle of our home who talks without stop and never allows the listener an opportunity to put a word in edgewise.

During our research, we found upon questioning parents that they usually reacted to TV content they disliked or disagreed with by remaining silent. This brings to mind an old saying that parents might well be advised to consider, "Silence gives consent."

We advocate loud reactions and exclamations of disapproval when something is presented on TV which is in opposition to the family' s values or offends them in any way. Similarly, when a program is in accordance with the family' s views, parents should approve of its content and applaud loudly. There is much that Shakespearean audiences of old could teach us in regard to such spontaneous, public reactions. Silence is misleading to our children.

This process of direct intervention vocal approval or disapproval of TV content—is highly effective with young children, because they ant curious, lemming rapidly and ready to place a great deal of confidence in the information and attitudes of their parents and other significant adults, such as teachers. For teenagers indirect intervention is recommended, because this group is more resistant to adult statements and does not like to be "Iectured." Indirect intervention is the practice of making comments about TV to other members of the family, but in such a way that teenager is sure to overhear the comments.

Our research shows that through such parental comments of approval or disapproval, adults can dramatically influence the information their children receive and retain from watching TV.

We may infer from the first paragraph that parents______.

A.find that their children like to watch those sex or violence TV programs

B.hope that school or society can do something to control bad TV programs

C.feel that they can exert some influences on their children at home only

D.realize that there is a generation gap between them and their children

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第3题
WTO conducts trade policy reviews, _____________.

A、the frequency of the reviews depends on the country’s economic size.

B、but the trade policy review mechanism is less important than DSB.

C、it helps to settle disputes.

D、not all WTO members are to come under scrutiny.

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第4题
alkali aggregate reaction
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第5题

(1) Ultimate limit sate, which corresponds to the highest value of the load-bearing capacity. Examples include local buckling or global instability of the structure; failure of some sections and subsequent transformation of the structure into a mechanism; failure by fatigue; elastic or plastic deformation or creep that cause a substantial change of the geometry of the structure; and sensitivity of the structure to alternating loads, to fire and to explosions. (2) Service limit states, which are functions of the use and durability of the structure. Examples include excessive deformations and displacements without instability; early or excessive cracks; large vibrations; and corrosion.

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第6题
Plain concrete is formed from a hardened mixture of cement, water, fine aggregate, coarse aggregate (crushed stone or gravel), air, and often other admixtures.
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第7题
The loads a structure is subjected to are divided into dead loads, which include the weights of all the parts of the structure, and live loads, which are due to the weights of people, movable equipment, etc.
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第8题

Beams :Beams are the structural elements that transmit the loads from floor slabs to vertical supporting columns. They are normally cast monolithically with the slabs and are structurally reinforced on one face, the lower tension side, or both the top and bottom faces. Floor Slabs :Floor slabs are the main horizontal elements that transmit the moving live loads as well as the stationary dead loads to the vertical framing supports of a structure. They can be proportioned such that they act in one direction (one-way slabs) or proportioned so that they act in two perpendicular direction (two-way slabs). Foundations: Foundations are the structural concrete elements that transmit the weight of the superstructure to the supporting soil. They could be in many forms, the simplest being the isolated footing. It can be viewed as an inverted slab transmitting a distributed load from the soil to the column.

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第9题

Concrete is strong in compression but weak in tension. Therefore, reinforcement is needed to resist the tensile stresses resulting from the loads. Additional reinforcement is occasionally used to reinforce the compression zone of concrete beam sections. Such steel is necessary for heavy loads in order to reduce long-term deflections. Reinforce concrete systems are composed of a variety of concrete structural elements that, when synthesized, produce a total system. The components can be broadly classified into: floor slabs, beams, columns, walls, and foundations. Beams are the structural elements that transmit the loads from floor slabs to vertical supporting columns. They are normally cast monolithically with the slabs and are structurally reinforced on one face, the lower tension side, or both the top and bottom faces.

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