Each address in memory is assigned a number.

A、address more than one topic

B、keep it brief and to the point

C、provide sufficient information

D、use visuals to display information

and ringing phones. To make the office procedure more efficiently, some of the procedure has been changed recently. First, all of the telephones are supposed to be received by an operator and will be transferred to the exact place the caller wants. Next, one of the important changes is a reporting system. From now on, each department doesnt need to make financial reports anymore. We developed an automated financial program. But the technology report should be sent to the head office as usual. In addition, the new software will be distributed to every department from this Wednesday. I understand you are not familiar with this program, so you will have some handbooks and manuals. If you have any problems with the software, please contact Ms. Tucker who is in charge of this program. Lastly, feel free to visit the on-line suggestion box on the Web site whenever you come up with any good idea. If you have any questions about this change, feel free to call Mr. Kyle Watson at 365-8968 or e-mail him to the address stated on our company Web site. To: Kyle Watson＜kwatson@gtetrade.org＞ From: Jack West＜west@gtetrade.org＞ Date: May 20, Wednesday Dear Mr. Watson, I saw the memo on the bulletin board yesterday, I received an envelope from Ms. Tucker. However, I found only handbooks and manuals without the software program. I tried to contact Ms. Tucker, but she went to a branch office in Midtown to demonstrate how to use the software program. She wont be back to her office until this Friday. Our marketing department needs to install the new software as soon as possible. Would you please let me know how I can get the software before this Thursday？ Thank you. Jack

What should be sent to the head office？

A．Technology reports

B．Manuals

C．Handbooks

D．Financial reports

Which of the following sentences is true according to the memos？

A．The situation of sending and receiving mails in Synjones Corporation was not in a good order in the previous period.

B．Melissa Witt ask all the staff to address the memo to the person(s) who will take action on the subject and those who need to know about the action.

C．Only the Synjones Corporation is located in the building referred in the first memo.

D．When composing a memo, the stuff should clearly state the purpose of the memo only in the subject line.

M：Hello Ms．Beara，this is Arthur Mitchell．

F：Hello，I'd like to place an order for a number of your Millennium desk units．

M：Certainly．How many were you interested in ordering for purchase？

F：Quite a few．Do you have many available in the warehouse？

M：We keep a large supply in stock．There's also a showroom with quite a few on hand．It shouldn't be a problem．

F：Well then．I'd like 750 units by the end of the month．Could I get an estimate before placing an order？

M：Certainly，I'll have it for you by the end of the day．

F：What does the estimate include？

M：Estimates include merchandise，packaging and shipping，duty if required，any taxes and insurance．

F：Do you ship door-to-door？

M：Certainly，all shipments are door-to-door．Delivery dates depend on your location．Could you tell me the address of your company？

F：No．280，Forest Street，Hamilton，4089．

M：Well，we can deliver within 14 business days．

F：Thank you for your help．

M：My pleasure．Could you give me your number and email address please？

F：Certainly．My number is 503—589-9087，and my email is Beara．Anna@hotmail．com．B_E_A_R_A，Beara，dot，Anna．

M：Thank you very much．You can expect an email by 5：30 this afternoon．

Questions 9-15

？Look at the notes below．

&8226;Some information is missing．

&8226;You will hear a customer calling Millennium Company about placing an order．

&8226;For each question 9-15，fill in the missing information in the numbered space using a word，numbers or letters．

&8226;You will hear the telephone conversation twice．

Memo

Number of the units (9)____________desk units．

Give an estimate，including merchandise，(10)____________，shipping，duty，

taxes，and(11)____________．

Caller'S Address No.(12)____________．Forest Street，Hamilton

(13)____________．

Caller'S Tel (14)____________．

Caller'S Email (15)____________@hotmail．com．

Send the estimate by email by 5：30 pm!!!

(9)

A.To

B.From

C.Date

D.Subject

To: All Company Employees

From: Greny Hawking, Chief of the Clerical Office

Date: September 27, 2009

Subject: A gentle reminder

Good afternoon, citizens of Synjones Corporation,

It has been impressed upon me the need for a gentle reminder regarding the sending and receiving of mail at our facility.

Any incoming mail should have the company name on it, in addition to the name of the actual recipient. Let me write that again this way: Any incoming mail should have the COMPANY NAME on it in addition to the NAME OF THE RECIPIENT. I'm not shouting at you, the large caps were added for emphasis. I only hope to stress the importance of this information on incoming mail because we have had instances where the post office has, in their ongoing effort to decrease mis-deliveries, returned mail intended for us to the sender because it lacked a company name. While we still receive mail for other companies in the building, the post office has returned invoices, statements and other materials intended for us due to a lack of a company name. So please emphasize all potential senders the importance of including our proud company name along with your own.

Conversely, we have witnessed some peculiar things while handling outgoing mail. Not wishing to draw undue attention to any particular individuals, let's just say matter of fact that it's okay to remove the backing of the mailing label and apply the sticky side to the top of the package that you are sending. Taping the label to the package defeats the intended purpose of the nice adhesive that's been placed there for us. The following formula has been tested and proven successful-, place contents into packaging, seal package, apply label with recipient information to the package face, and attach completed shipping form. If those steps can be followed, we can almost assure, barring any interference from God or human failure, that your goods will reach the desired location within the desired time.

Thank you as always for your cooperation.

To: All Staff

From: Melissa Witt, the Head Honcho

Date: June 1, 2009

Subject: New Memo Format Effective

In order to make interoffice communications easier, please adhere to the following guidelines for writing effective memos:

Clearly state the purpose of the memo in the subject line and in the first paragraph.

Keep language professional, simple and polite.

Use short sentences.

Use bullets if a lot of information is conveyed.

Proofread before sending.

Address the memo to the person(s) who will take action on the subject, and send copies to those who need to know about the action.

Attach additional information; Don't place it in the body of the memo if possible.

Please put this format into practice immediately. We appreciate your assistance in developing clear communications. If you have any questions, please don't hesitate to call me. Thank you.

P. S Thanks for your cooperation concerning the improvement of our incoming and outcoming mails, and I'm saying so on behalf of Mr. Hawking from the clerical office.

What is the most essential for each incoming mail according to the first memo？

A．Sealed stamp on the envelope

B．The name of the actual recipient

C．The company name added to the name of the recipient

D．The company name on it

ckets” interface. Although this API was developed for __（71）__ in the early 1980s it has also been implemented on a wide variety ofnon-Unix systems。 TCP/IP __（72）__ written using the sockets API have in the past enjoyed a high degreeof portability and we would like the same __（73）__ with IPv6 applications。 But changes are requiredto the sockets API to support IPv6 and this memo describes these changes。These include a new socket address structure to carry IPv6 __（74）__，new address conversion functions，and some new socket options。These extensions aredesigned to provide access to the basic IPv6 features required by TCP and UDPapplications，including multicasting， while introducing aminimum of change into the system and providing complete __（75）__ for existing IPv4 applications。

A.Windows

B.Linux

C.Unix

D.DOS@@@SXB@@@A.applications

B.networks

C.protocols

D.systems@@@SXB@@@A.portability

B.availability

C.capability

D.reliability@@@SXB@@@A.connections

B.protocols

C.networks

D.addresses@@@SXB@@@A.availability

B.compatibility

C.capability

D.reliability

？Look at questions 1-5.

？In each question, which sentence is correct？

？For each question, mark one letter (A, B, or C) on your Answer Sheet.

MEMO To: Tom From: Mike The publicity leaflets for the new car will not be back from the printers until Friday 13 April.

A．We might have the leaflets before 13 April.

B．We won't have the leaflets before 13 April.

C．We are sure to have the leaflets before 13 April.

&8226;Read the memo and the E-mail below.

&8226;Complete the record card.

&8226;Write a word, phrase or number in spaces 41 -45 on your Answer Sheet.

MEMO

Date: September 27, 2006

To: Mike

From: MD

Subject: Information Request from Turkey

I received this e-mail this morning. Please make a note of their request and give it to Tony Brown in Consultancy Department. It's better to give them a reply this week.

Sender: Global Consultancy Co., Ltd. info@ golbaltr, org

Topic: Information Request from Turkey

Dear Sir or Madam:

We are GLOBAL CONSULTANCY CO. LtD, located in Ankara, capital of Turkey. With an attempt to do business with Chinese companies, we would like to get information on the Chinese exporters of cell phone accessories. We would be grateful if you could send a list of the companies as soon as possible.

Looking forward to hearing front you soon.

Yours sincerely,

SOSKUN CELIK

General Manager

GLOBAL CONSULTANCY CO. , LTD.

INFORMATION REQUEST FORM

Name of company: (41) ______

Location: (42) ______

Information needed

1. Name and address of: (43) ______

2. Line business: (44) ______

Time for reply: (45) ______

(41)