Receptionist: Colson Company.Jim:__________May I speak to Tom Wang, please? A.
Receptionist: Colson Company.
Jim: __________May I speak to Tom Wang, please?
A. Hi, there.
B. Hello, Miss.
C. Good afternoon.
D. This is Jim Welch
Receptionist: Colson Company.
Jim: __________May I speak to Tom Wang, please?
A. Hi, there.
B. Hello, Miss.
C. Good afternoon.
D. This is Jim Welch
Receptionist:__________?
Customer:Yes,the name is Mr.Orwell.
Receptionist:Let me see.Oh,here.A party of four.Please come this way.
A.Can i help you
B.Take a seat,please
C.Do you have reservations
D.What can I do for you
Receptionist: ______, please?
Guest: Bill Grant.
What happens to the phone call?
A.The caller offers to ring back later.
B.The receptionist takes a message.
C.The receptionist puts the caller through.
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