A、Mobile telephony is more widespread than electricity or clean water in some countries.
B、The greatest achievements of the computer era are useful humanoid robots, speech recognition and synthesis systems and 3D printers.
C、AI will soon help human beings in different areas ranging from trivial to substantive to life changing.
D、More and more people have access to rapid communication, information acquisition, and knowledge sharing over long distances.
A、To stubborn Westerners, Chinese parents do things that seem to be irritating, unimaginable and unlawful.
B、Western parents care too much about their children's self-esteem, avoid criticizing them.
C、Chinese parents believe that it's parents who give birth to their kids, so it's the parents’ responsibility to take care of them.
D、All responsible parents, either Chinese or Westerners, want to do what's best for their children, but they are using different methods.
Listen to the dialogue. Then write the words you hear in the blanks. (I=Interviewer, IT= Indira Thambiah) I. Argos sells goods in its ____1_____ stores and online. How do you run these operations successfully _____2_______? IT. The key to our success is that we treat the customer as a single _____3____, and we don't treat customers as online customers or store customers. Our experience shows that customers will sometimes buy online, sometimes order on the telephone and sometimes go into the stores to pick up goods. So we need to understand what our customers want at any one time or what our customers want depending on the product that they' re buying, and serve those customers in the most _____4______ way. In terms of our operation, our operations are fully ____5____. The prices that we show on the website are identical to the prices that you would pay in the store. You can call up a call center and enquire about an order that you, you placed through any channel, whether that's the store, the website or the telephone. And if you buy something from the website and you don't like what you've got you can return that item to a store. So running a ___6___ operation is the key to our success. We don't run operations side by side; we run a truly integrated multichannel offer. I. What do you think are the keys to success in online selling? IT. I think the, the most important thing is to understand that customers use websites for lots of different reasons. Some people are coming to a website to actually buy something on that day; a lot of other people are coming to a website to ____7____ information either about a product or about the retailer, and the key to selling online is to understand or recognize what the customer wants when they're on your website and try and provide that information. So the keys for us are providing good _____8_____ and good information - technical information on all of the products that we sell; being very clear about the price of the product and any _____9_____ that are running alongside those products; being very clear to the customer about what the ____10____ options are for each individual product; and then, allowing them to find all of that information and then buy once they’re ready.
A、carry-on baggage
B、cabin baggage
C、check-in baggage
D、hand baggage
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