What techniques of the Direct Method do you think are useful in modem language teaching?
A、example
B、classification
C、detail description
D、further explanation
According to the passage, a novel should ______.
A.describe actions which are familiar to the reader
B.experiment with new techniques
C.satisfy our desire to understand what motivates other people
D.be between one hundred and fifty and a thousand pages in length
What do we know about Stacy McCoy's first assignment?
A.She got it because of her ability to speak French.
B.She worked with the Peace Corps in Morocco.
C.She brought new agricultural techniques to Morocco.
D.She expected that it would be safe working in Morocco.
What can we learn from the text?
A.Many people still deny the fact that the earth is of a spherical shape.
B.Don"t doubt that which you are sure about.
C.Mapmaking techniques have hardly advanced in the last few centuries.
D.Things that are thought to have been lost might someday be found.
阅读理解:阅读下面的短文,根据文章内容进行判断,正确写“T”错误写“F”。
Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1. Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.
3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.
You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.
1. Hotel customers and hotel staff think the same about breakfast.{T、F}
2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.{T、F}
3. It’s not necessary to know about the customers’ needs and preferences. {T、F}
4. Questionnaires are useful in getting feedback from customers.{T、F}
5. Front-line staff have nothing to do with improving customer service.{T、F}
Providing this capability in a program is not trivial. The programs must be designed to accept user- written components in appropriate places. There must be a way to store and manage them. Most important, since most users do not have the time or inclination to learn the tools and skills of a professional programmer, reasonable compromises are required.
Because of wide differences among the users and their purposes, there is no one method of end-user programming. Ideally there is a smooth progression from simple but limited metaphors, to more complex and powerful techniques as the user-programmer advances.
What is the following passage all about?
A.End-user Programming.
B.Computers.
C.End-users of packaged programs.
D.Appropriate metaphors..
听力原文:W: What kind of training does one need to go into this type of job?
M: That's a very good question. I don't think there is any, specifically.
W: For example, in your case, what was your educational background?
M: Well, I did a degree in French at Nottingham. After that, I did careers work in secondary schools like the careers guidance people here at the university. Then I went into local government because I found I was more interested in the administrative side, then progressed on to universities. So there wasn't any plan and there was no specific training. There are plenty of training courses in management techniques and committee work which you can attend now.
W: But in the first place, you did a French degree.
M: In my time, there wasn't a degree you could do for administration. I think most of the administrators I've come across have degrees in all sorts of things.
W: Well, I know in my case, I did an English literature degree and I didn't really expect to end up doing what I am doing now.
M: Quite.
W: But you are local to Nottingham, actually? Is there any reason why you went to Nottingham University?
M: No, no, I come from the north of England, from West Yorkshire. Nottingham was one of the universities I put on my list. And I like the look of it. The campus is just beautiful.
W: Yes, indeed. Let's see. Were you from the industrial part of Yorkshire?
M: Yes, from the Woolen District.
Questions 23 to 25 are based on the conversation you have just heard.
23. What was the man's major at university?
24. What was the man's job in secondary schools?
25. What attracted the man to Nottingham University?
(20)
A.English Literature.
B.Management.
C.French.
D.Public Administration.
It is sometimes suggested that when a manager can't think what to do, he holds a meeting. But meetings in themselves are not an end product, no matter what some may think. They are merely one of many means of management communication. It may well be that a problem can be solved by a one-to-one discussion, face-to-face, or even by telephone. If the need can be met without a meeting, so be it.
Let us therefore define a meeting, in the management sense, as the gathering together of a group of people for a controlled discussion, with a specific purpose. Each of those attending the meeting has a need to be there and both discussion and its result would not be so well achieved in any other way. It is often advisable to calculate the cost of a meeting. A simple meeting of a few people on middle-executive salaries can soon run into three-figure costs for wages alone. Do not, therefore, have unnecessary people sitting in at meetings and do ensure that all meetings are both efficient and effective.
How many different kinds of meetings are mentioned in the first paragraph?
A.Two.
B.Three.
C.Four.
D.Five.
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